Social Journalist, AI & Enterprise

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Box needs a social-native AI expert to join our content marketing team.

This is not a traditional social media manager role. It is a social journalist role: someone who is deeply plugged into the AI conversation, understands what people are talking about before they're told, and helps Box participate natively in those conversations with speed and credibility.

The job is to help Box communicate and engage directly in-channel - on LinkedIn, X, and other relevant platforms - rather than treating social only as a distribution layer for content that lives somewhere else.

This role exists to directly address a core capability gap:

• stronger market listening
• better editorial judgment in social channels
• faster conversion of signal into content that matters now

That's what will improve Box's speed, quality, and market impact in the AI conversation.

Define how Box should show up as a trusted voice in the ongoing AI conversation on social channels like X and LinkedIn.

That includes:

• where we show up (channels, communities, formats)
• what kind of contribution we make (commentary, explainers, reactions, examples, demos)
• how Box, executives, and internal experts should participate
• how social supports Box's goal of becoming a destination for enterprise AI thinking

This is a strategic role, not just an execution role.

Be Box's most plugged-in observer of what's happening in AI and enterprise AI conversations.

You should be the person who:

• spots important topics early
• understands what's gaining traction and why
• identifies where Box has a credible angle
• surfaces ideas before anyone has to ask

Help Box contribute directly and credibly in the channels where the conversation is happening.

That includes:

• writing/shaping platform-native posts and threads
• creating or prompting quick-turn ideas for short video / demos / commentary
• working through Box channels, executive channels, or internal experts as appropriate
• moving quickly while keeping quality and relevance high

The role is not "promote the finished asset."
The role is "help Box show up in the conversation itself."

Work across the org model to convert signal into content and learning.

• Feed signal into story planning and fast-turn editorial responses
• Shape packaging and formats for in-channel participation (clips, graphics, demos)
• Help define what should be measured so we learn what actually earns attention and trust
• Support stronger, more credible participation in AI conversations

• Box shows up more credibly and consistently in live AI conversations
• We are faster at converting market signal into relevant content and commentary
• Executives and experts contribute more effectively in-channel
• Social presence feels native, useful, and informed - not overly promotional
• The broader content team gets better at outside-in thinking because signal is flowing consistently

We are not primarily looking for a classic social media marketer.

We are looking for someone who is:

• AI-native (already immersed in the AI ecosystem, tools, creators, conversations, and trends)
• socially native (especially in X / LinkedIn dynamics, language, and format)
• editorially strong (good taste, good judgment, strong writing instincts)
• able to contribute directly in-channel (not just plan calendars)
• fast, curious, and comfortable operating in a high-change environment

Helpful experience (but not strict requirements):

• AI creator / operator / researcher / builder community fluency
• short-form writing and social-first storytelling
• working with technical teams, developer audiences, or enterprise AI topics
• using AI tools to move faster without lowering quality

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out ourhealthcare benefitsand additionalBox Benefits + Perks.

In accordance with OFCCP compliance, here is the Pay Transparency Provision.