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Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. Primary Responsibilities:
- Screen, assess and triage primary care patients for behavioral health disorders, symptoms and conditions including substance use disorders, at assigned clinical site(s)
- Provide crisis intervention and stabilization for patients presenting to their primary care office at risk or in need of immediate care
- Anticipate and address gaps in access to Behavioral Health (BH) services by providing interim, back-up or transitional care/treatment and patient follow-up by telephone or in person with suicidal, high need or high-risk patients to monitor and manage risk and safety until they are able to connect with a treatment resource/provider, or while they are in treatment
- Develop triage planning for patients requiring behavioral health treatment with community partners outside of the organization
- Collaborate with and provide direction to primary care providers on the ongoing care of patients with mild to moderate behavioral health conditions who can safely and effectively be managed by the primary care physician (PCP)/advanced practitioner (AP) including follow-up (by telephone or in person) as needed
- Augments patient engagement in BH care by providing short behavioral interventions such as BA- behavioral activation; MI - motivational interviewing, etc. Facilitate referral to treatment, including linking patient back to PCP, to an organization integrated behavioral health provider or to a community partner for treatment
- Implement treatment plans, during and/or after course of treatment with integrated behavioral health provider
- Follow up with patients (by telephone or in person) to determine what variables such as depression, substance abuse, etc., may be affecting patient's ability to attend appointments and/or comply with treatment
- Work within and contribute to an integrated approach to Behavioral Health care and communication, working collaboratively and professionally with the primary care team, integrated behavioral health provider and other organization Behavioral Health colleagues, care management team, psychiatric prescriber team, and substance use management team
- Present cases to psychiatric prescribers for recommendations to primary care providers for prescribing
- Maintain open access for patients in immediate need, for warms hand offs from primary care providers and to be available for consultation on BH related concerns
- Develop and complete relapse prevention self-management plan with patients as needed.
- Manage patient registry lists and follow up with patients to monitor clinical outcomes and risk; consult with other providers regarding patient's return to care and/or possible changes in treatment plan
- Provides and participates in education presentations, case reviews and other department meetings as required or directed. Enhances professional growth and development through educational programs, seminars, etc.
- Supervised by integrated behavioral health provider
- Maintains patient, staff and institutional confidentiality
- Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
- Complies with established departmental policies, procedures, and objectives
- Performs other similar and related duties as required or directed
- Regular, reliable and predicable attendance is required
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
- Undergraduate degree or equivalent experience
- Master's degree from and accredited school and active, unrestricted licensure as an LICSW or LMHC to practice independently in the Commonwealth of Massachusetts and 1+ years of experience in a Behavioral Health primary care integrated setting
Preferred Qualifications:
- Primary Care background
- Crisis Management background
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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