Associate Director, New Student and Family Programs

Temple University's New Student and Family Programs department is searching for an Associate Director, New Student and Family Programs!

Become a part of the Temple family and you will have access to the following:
A hybrid work schedule
Full medical, dental, vision coverage
Paid time off
12 Paid Holidays
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!

Salary Range: $65,000-$70,000
A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary
The Associate Director is a full-time role within the Division of Student Affairs and in the department of New Student and Family Programs, reporting to the Director of New Student and Family Programs.

The Associate Director is responsible for developing and implementing strategies that foster student belonging, engagement, academic readiness, and success for students in their first year at Temple. This position will lead and deliver orientation experiences for first-year students, transfer students, and parents and families in collaboration with undergraduate schools/colleges and units across the University. This will include both virtual and in-person onboarding experiences. The Associate Director will have direct supervision of the New Student Programs Coordinator with indirect supervision of graduate students and student leaders to ensure program delivery. This position will lead efforts to develop resources and communications and will lead the assessment strategy for orientation programs geared toward continuous improvement and alignment with institutional and divisional goals. Serves on and, when appropriate, leads divisional and institutional committees.

Performs other duties as assigned.

Job Details
* This position requires the following background checks: Will have access or control over financial transactions for the University or have access to Personally Identifiable Information (PII).
* This position requires working evenings and weekends for events, as needed.

Required Education and Experience
* Bachelor's degree in College Student Personnel, Higher Education, Counseling, or a related field from a regionally accredited institution.
* At least four (4) years of directly related experience.
* An equivalent combination of education and experience may be considered.

Preferred Education and Experience
* Master's degree in College Student Personnel, Higher Education, Counseling, or a related field from a regionally accredited institution.
* At least 2 to 3 years of full-time experience in orientation, transition programs or related areas working with first year students, parents, and families.
* Experience with digital onboarding platforms (Slate), mobile apps, and student engagement technologies (CampusESP).
* Budget management experience.
* Knowledge of student development theory and its application to transition and retention initiatives.
* Knowledge of higher education trends, federal and state laws and regulations, and the ability to interpret those to a broad range of audiences.
* Experience contributing to institutional goals related to persistence, retention, and graduation.
* Experience working with first-year and second-year experience programming.
* Experience working in a University setting with a large and diverse student population.

Required Skills and Abilities
* Demonstrated experience designing and implementing orientation, onboarding, transition, or first-year experience programs for diverse student populations.
* Proven ability to manage large or small-scale events and complex logistics.
* Strong leadership, supervisory, and managerial skills, along with the ability to work as part of a team.
* Experience using assessment tools and data analytics to evaluate program effectiveness.
* Ability to work in a positive, energetic, and fast-paced environment, multi-task, resolve conflicts, collaborate, and communicate effectively in writing and orally.
* Ability to maintain a positive and objective customer service approach and attitude when confronted with difficult situations.

Preferred Skills and Abilities
* Ability to lead cross-functional teams, facilitate campus-wide partnerships, and communicate effectively with students, families, and stakeholders.

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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You may request a copy of the report by calling Temple University's Department of Public Safety at 215-204-7900.