Manager, Dispatch

Exciting Opportunity to Join Our Legacy of Environmental Leadership!

About Us: At Arcwood Environmental, we are more than just a company; we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.

Why Arcwood?

Impactful Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers' waste challenges. We are part of the solution. We don't generate any waste ourselves.
• Growth Opportunities: At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.
• Safety First: Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant, Always.
• Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.

Our Commitment: We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment.

Our Vision: Our vision is to be the most trusted partner in the environmental services industry. We put our customers first and deliver agile, sustainable, and innovative solutions. We commit to nurturing top talent and creating lasting value for our customers, shareholders, communities, and the planet.

Our Ownership: Arcwood Environmental is backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for continued impacts and growth in the future.

Manager, Dispatch As a Manager, Dispatcher you will be responsible for providing oversight and guidance to the Supervisor, Dispatch role and will partner with site leaders to ensure customers are provided with accurate and timely service. Additionally, this role will provide support to localized 10-Day operations and plays a critical role in maintaining safety, compliance and service quality.

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Oversees Supervisor, Dispatch role and provides guidance as needed to ensure customers are serviced on time
• Partners with site leaders to ensure Dispatch team activities align with facility or service center objectives
• Provides support to localized 10-Day; maintains records, documentation and reporting as required for operations
• Supports the coordination of transportation activities between service centers to maximize Arcwood assets
• Monitors real-time dispatch operations and responds to delays, incidents or emergency situations
• Supports audits, inspections, and continuous improvement initiatives related to safety and operational performance
• Provides supervision to direct reports and maintains the ability to effectively manage issues that arise while team members are away from home or the terminal
• Takes on additional duties as assigned to support the team and organization

• 5+ years of experience in dispatch, logistics, or transportation (required)
• 2+ years of experience in the hazardous waste, environmental services or other highly regulated industries (preferred)