Expert, Triage Review Specialist
 PG&E | |
 United States, California, Morgan Hill | |
| 360 Cochrane Circle (Show on map) | |
 Feb 12, 2026 | |
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Requisition ID# 170453 Job Category: Compliance / Risk / Quality Assurance Job Level: Individual Contributor Business Unit: Electric Operations Work Type: Hybrid Job Location: Morgan Hill Department Overview The Execution performance team is a cross-functional organization that is leading PG&E's Electric Operations metrics and data programs. The department is dedicated to fostering a culture of safety, transparency, and accountability. Our mission is to ensure that all safety concerns, regulatory compliance issues, and operational hazards are identified, reported, and addressed promptly and effectively. The Report it program is a business and technology program to allow customers to submit possible safety concerns via a mobile and web application. Report it works with multiple stakeholders due to the breadth of issues and resolutions required for each case submission. A strong partnership with existing IT business systems and other technology applications with a focus on incrementally improving business capabilities and delivering value. The department and Report it Program are integral to PG&E's commitment to operational excellence and the well-being of our employees, contractors, and the communities we serve. By encouraging transparent reporting and rigorous analysis, we strive to uphold the highest standards of safety and compliance in all our operations. The Report it program is comprised of multi-disciplinary coworkers with deep functional and industry expertise to design and implement end-to-end business processes and technology solutions following industry leading practices. The team partners closely with IT and external partners to work collaboratively with many stakeholders to adopt standard processes and maximize use of the Report it application technology solutions to meet business needs. Each role in this department offers immense career growth potential and a once-in-a-lifetime opportunity to accelerate the outcomes of our True North Strategy and deliver for our customers. Position Summary Examines and reviews the Report it case submissions and data from the customer regarding alignment to safety, maintenance and compliance guidelines. Incumbents identify possible safety concerns in the case submissions of the customer, prepare reports and recommendations and validate determinations regarding which maintenance work needs to be completed. This position follows a hybrid work model, requiring employees to report to their assigned office location at least ONE day per week. The remaining days may be worked remotely, depending on business needs. The headquarters location is the Morgan Hill Gas Transmission office. PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E's discretionary incentive compensation programs. The hourly rate for this position ranges from $53.85 to $90.38. Job Responsibilities * Serves as the subject matter expert (SME), providing oversight and guidance on more complex notification field scenarios and working on ad-hoc or special requests the program. Qualifications Minimum: * High School or GED-General Educational Development-GED Diploma Desired: * Bachelors Degree in Engineering or equivalent experience | |