Business Operations Senior Associate

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Business Operations Senior Associate for the Strategic Growth Office (SGO) provides essential administrative and operational support to help ensure smooth daily operations across the team. Reporting to the Operations Manager, this role supports scheduling, documentation, internal communications, meeting preparation, coordination of functional workflows, and general office administration for the SGO.

This individual plays a key role in maintaining operational efficiency by supporting the team's organizational needs and assisting with the execution of routine tasks, helping to keep projects, communications, and logistics running smoothly. This role requires strong organizational discipline, proactive problem-solving, and the ability to independently navigate routine requests while escalating complex issues appropriately.

Key Responsibilities:

Administrative Support

• Provide day-to-day administrative support to the SGO team, including scheduling meetings, managing calendars, and coordinating logistics across multiple SGO Leaders.

• Support internal SGO communications by assisting with email drafts, meeting summaries, action item tracking, and basic documentation.

• Prepare meeting materials such as agendas, slide decks, and shared resources as requested by the Operations Manager or team leads.

• Assist with travel arrangements for SGO leaders, including booking flights, accommodations, and preparing itineraries.

Operational Coordination

• Maintain organized records, shared folders, and documentation within platforms such as SharePoint, Teams, and other firm systems.

• Support data entry and light administrative updates (not system configuration) in platforms such as Workday, D365, or marketing tools, under guidance from system owners

• Assist with tracking follow-ups and deliverables for routine SGO operations; project management ownership remains with PMO or functional leads.

• Assist with routine reporting tasks, such as pulling system data or preparing simple summaries for the Operations Manager.

Meeting & Event Support

• Provide logistical support for internal SGO events, workshops, and meetings (virtual or in-person), including attendee coordination, room reservations, catering, and materials preparation.

• Assist with SGO-led conference support by helping coordinate internal planning logistics, documentation, travel support, and follow-up tasks.

• Document meeting notes or action items when requested.

Team Support & Collaboration

• Partner with the Operations Manager to ensure alignment on administrative priorities and upcoming needs.

• Serve as a central resource for locating information, documents, and files for the SGO team.

• Support the onboarding experience for new SGO team members by preparing materials, scheduling introductions, and assisting with initial systems setup.

• Assist the Operations Manager and SGO leadership by anticipating administrative needs and ensuring operational continuity.

Qualifications:

• Bachelor's degree required. Marketing, Business Administration, Communications preferred.

• 2-4 years of executive administrative experience, preferably in a professional services, marketing, or operations environment.

• Strong organizational skills and the ability to manage multiple tasks, deadlines, and priorities.

• Proficiency in Office 365 tools (Outlook, Teams, SharePoint, Excel, PowerPoint).

• Previous experience with Workday (especially for reporting), Workfront, and marketing tools is a plus.

• Must be comfortable with using AI.

• Strong written and verbal communication skills.

• High attention to detail, reliability, and discretion.

• Ability to work proactively and identify needs before they arise.

• Comfortable working in a fast-paced environment with multiple stakeholders.

• Preference for candidates located in Houston but also open to other locations with minimal travel.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation