Sr Product Mgr

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference

We are seeking a Senior Product Manager, Marketplace Partnerships to lead the ecosystem and operations of our Marketplace. This role is strategic owner of the supply side of our managed marketplace. You will be responsible for running and scaling a diverse portfolio of partners (e.g., medical weight loss, women's health) while simultaneously driving the operating model that maximizes member retention and experience. You will take a systems-level view of our partner network, identifying opportunities to elevate the shared user experience, shape their operations, drive data exchange, coordinate member engagement and outreach, and ultimately deliver lower churn and higher NPS. This role will co-create the product and process roadmaps that allow our partners to thrive within the HealthEquity ecosystem.

What you'll be doing

Ecosystem Strategy & Architecture: Define the long-term vision for how HealthEquity integrates, manages, and optimizes third-party marketplace partners. You will design scalable frameworks that allow us to add new program, product or services without reinventing the wheel for each launch.
• Partner Performance & Retention Ownership: You own the "quality of the shelf." You will drive the metrics that matter-specifically member churn within partner programs-by diagnosing friction points in the user journey and influencing partner product and operations teams to optimize.
• Operational Excellence at Scale: You will prioritize the development of partner portals, automated reporting APIs, and billing integrations tools that reduce operational overhead and make your (and stakeholders) lives easier.
• Strategic Partner Development: Serve as a trusted advisor to all leadership teams. You will leverage data to show them where where our solution is underperforming and collaborate on solutions, turning "vendor management" conversations into strategic product planning sessions.
• Cross-Functional Orchestration: Lead complex, multi-stakeholder initiatives involving Legal, Compliance, Engineering, and Marketing. You will ensure that as we scale the marketplace, we remain compliant and aligned with our broader corporate strategy.

What you will need to be successful

• 6+ years of Product Management experience, with a strong track record in Platform Product, Partner Management, or B2B2C Marketplaces.
• Partner / Merchant Leadership: You know the rhythm of merchants and white label partners and can build mental models of their business levers, operatjons, retention strategies. You know when something should be best served from a partner or from HealthEquity and can drive the right "win win" change in either organization - quickly.
• Systems Thinking: You can visualize the entire ecosystem-from the API call to the member's outcome-and identify where the leverage points are. You build for the "general case," not just the specific exception.
• Operational Rigor: You have a low tolerance for inefficiency. You have a history of automating workflows and "productizing" operations.
• Technical & Data Fluency: You are comfortable diving into API documentation (REST/FHIR) to understand feasibility, and you can query data (SQL/Tableau) to answer your own questions about partner performance.
• Preferred Qualifications:
  • Marketplace Experience: Previous success managing the supply side of a two-sided marketplace. You understand the delicate balance of liquidity, quality control, and merchant economics.
  • DTC Healthcare Experience: Familiarity with Direct-to-Consumer and healthcare subscriptions models (telehealth, wellness). You understand the specific retention challenges and regulatory constraints (like HIPAA) unique to patient-facing products.

#LI-Remote

This is a remote position.

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision

• HSA contribution and match

• Dependent care FSA match

• Uncapped paid time off

• Paid parental leave

• 401(k) match

• Personal and healthcare financial literacy programs

• Ongoing education& tuition assistance

• Gym and fitness reimbursement

• Wellness program incentives

Onboarding & Travel

This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead, HealthEquity's immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations.

This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date.

HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process.

HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.