SVP & GM, Global Commercial Operations - Sound United

About the Role

In this role you will be a transformational business leader with the ability to balance managing a strong existing business while being nimble enough to create new businesses and processes. Sound United SBU operates at a strong scale in a continuously evolving environment, where the smallest improvements have a massive impact. This role is an opportunity to re-think how the company delivers and services revolutionary products.

The SVP & GM, Global Commercial Operations - Sound United SBU, is both a strategic and hands-on leader that owns sales and commercial operations, commercial strategy, Go To Market and distribution. This executive will oversee a team of over 150 individuals.

What You Will Do

• Lead, manage, and develop a high-performance team around the world with P&L responsibility to include sales, gross margin, OPEX and EBITDA results.
• Lead and develop the revenue generation plan for the business including DTC, wholesale and distribution development.
• Provide overall leadership, developing and implementing a clear vision, strategy and plan for the global sales and Go To Market organization in line with Sound United's go-to-market strategy. This includes identifying and implementing new business opportunities and growth strategies for core and next generation products and solutions.
• Align with the Product Management and Marketing leadership team on product roadmap development to ensure global requirements are being met within the broader context of product platform requirements.
• Collaborate closely with Sound United senior management to ensure alignment with global business objectives and to proactively contribute thought leadership and overall strategy influence insights across the business.
• Lead the trade/dealer marketing program (Coop/MDF) and Cost-To-Serve resources to provide best-in-class marketing, sell through initiatives and synergies with commercial operations and marketing that drive results across the Sound United dealer base.
• Build and strategically foster relationships with regional direct reports and marketing leadership to gain a clear understanding of the businesses, requirements and objectives to ensure expectations are met / exceeded.
• In conjunction with finance and marketing, develop annual sales, marketing, margin and EBIT budgets while driving accountability for results. Continually shape, support and review performance against monthly, quarterly and annual business plans.
• Review and report on key sales metrics including market share, sales, and gross margins by brand, channel, customer, and country where available. Evaluate the effectiveness of sales-methods, costs and results and take appropriate corrective action to drive improved productivity and EBIT.
• Make preparations in strategic markets for new product launches as rolled out by brand leaders. Collaborate with teams responsible for pricing, marketing, promotional and visual merchandising strategies.
• Lead the delivery of a regular program of product sales training and support internally and to external distribution and dealer channel partners.
• Represent Sound United at trade exhibitions, events, demonstrations and seminars. Promote positive trade relationships with partners.
• Participate in strategy meetings and represent Commercial Operations input on product development as requested by brand leadership.
• Gather business intelligence including customer and competitor data and share information regarding market dynamics and future buying trends with marketing, product development and procurement.
• Continue shaping the SU Commercial Operations from Sell-in to Sell-through focused organization.
• Deploy the existing CRM / BI tool and ensure it is the one voice of truth everyone uses, allowing countries and channels to facilitate and share sales strategy across regions to track sales / business development.
• Align with brand and regional teams on customer sales process / journey and integrate to create the best sales opportunities for the business.
• Develop dealer distribution programs to ensure competitiveness and profitability.

What You Need to Be Successful

• Demonstrated success leading and managing across global regions and P&L (general management), demonstrating market awareness and a strong commercial focus.
• Experience working with global teams and navigating through organizational change initiatives and evolution.
• A track record of success in developing and leading the execution of innovative and forward-thinking channel sales strategies and business development.
• Strong track record and experience working with key online and retail distribution customers. Existing relationships preferred with current customer channels.
• A track record as a recognized change agent and innovator who has courageously led and challenged the status quo. A clear understanding of the importance of a business needing to protect its legacy core products while transforming beyond legacy to new and emerging technologies, products and solutions.
• An energetic and charismatic leader who can motivate those around him and provide the necessary leadership and guidance to create a successful commercial development team and business.
• An exceptional and rigorous communicator who excels at intrapersonal relationships across multiple and diverse cultures.
• An owner's mindset and vision for evolving the broader business unit & function.
• The ability to think big but also not be afraid to "roll up the sleeves"
• Bachelor's degree.

Bonus Points if You Have

• An MBA degree.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• "Be Brilliant" employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

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