New

Associate Director of Workforce Education Services

Clark College
$74,868.00 - $86,688.00 Annually
medical insurance, dental insurance, flexible benefit account, vacation time, sick time
United States, Washington, Vancouver
1933 Fort Vancouver Way (Show on map)
Feb 13, 2026
Description Clark College is currently accepting applications for a full-time, 12-month, exempt Associate Director position in the Workforce Education Services (WES) department. Under the general direction of the Director of WES, the Associate Director of Workforce Education Services assists in the planning and organization of Workforce Education Services (WES), which oversees the Basic Food Employment & Training (BFET), Passport to College (PTC), Opportunity Grant (OG), Reentry (RE), WorkFirst (WF), Supporting Students Experiencing Homelessness (SSEH), Clark College Emergency Grant (EG), Student Emergency Assistance Grant (SEAG), and Worker Retraining (WR) programs. The work schedule is Monday - Friday 8:00am-5:00pm. Four days on campus (Monday-Thursday), one day (Friday) remote. The hybrid schedule is subject to change based on the needs of the college. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. Position Responsibilities JOB DUTIES AND RESPONSIBILITIES: Collaborate with the Director of Workforce Education Services (WES), Advising Services, Financial Aid, DSHS, and other key stakeholders to strengthen coordinated student support services, educational pathways, resources, and outreach efforts that enhance student participation, retention, and completion outcomes. Serve as the subject matter expert for WES programs by establishing and maintaining PeopleSoft (PS) procedures related to tracking and reporting, grant compliance, and accessibility, with an emphasis on streamlined services, social equity, and operational effectiveness. Compile, disaggregate, and analyze statistical data for institutional leadership and legislative reporting; prepare required reports, data submissions, and presentations in response to annual and ad hoc reporting needs. Develop and maintain a comprehensive understanding of the Guided Pathways initiative to support educational planning and career goal development, providing informed guidance to students on career exploration, skills assessments, and program-of-study selection. Serve as an academic coach for WES students on academic warning, probation, suspension, or Academic Retention Concern (ARC), delivering holistic wraparound support and coordinating warm referrals to partner agencies to address barriers to academic success. Facilitate effective cross-departmental communication with program staff and students to support financial aid awarding processes and manage quarterly timelines, ensuring timely and compliant WES disbursements. Collaborate with Accounting Services and Financial Aid to develop, update, and maintain Business Process Guides (BPGs) for all WES awarding processes. Partner with the Office of Financial Aid and the Clark College Bookstore to ensure awarding and disbursement processes align with departmental, institutional, state, and federal regulations, while supporting clear communication among departments, staff, and students. Collaborate with the Student Success and Retention Manager to develop, implement, and maintain the WES Communications Plan, including use of the 3Cs Engine and Message Center in ctcLink; monitor automated, student-coded messaging across platforms to ensure accuracy and compliance. Conduct quality assurance reviews of the WES administrative application system to ensure timely screening and appropriate placement of prospective students into eligible WES programs, including monitor application status, approval, and denial documentation, ctcLink coding, and DSHS (eJAS) case notes. Provide quality assurance to ensure WES applications are reviewed for all eligible programs (including co-enrollment), and that compliance and reporting requirements are consistently documented and met across WES programs and contractor systems. Collaborate with Enrollment Services and the Registrar's Office to update and maintain WES student attributes, program coding, and completion data in ctcLink to support accurate census, MIS reporting, and program compliance for BFET, Worker Retraining, WorkFirst, Opportunity Grant, and Passport to College programs. Manage advisor caseload assignments for WES Program Specialists in ctcLink, ensuring WES-approved students are accurately assigned to their appropriate program staff within "MyClark." Partner with community agencies to expand student access to basic needs resources, including housing, childcare, food, healthcare, and transportation, and serve as a liaison to coordinate student referrals. Assist in the planning, implementation, and facilitation of orientations, workshops, and outreach activities that promote workforce programs, initiatives, and career-related topics. Support the facilitation of WES team meetings, annual retreat, and staff professional development activities as needed. Manage the Workforce Education Services Microsoft Bookings platform used by students to schedule appointments with WES program staff, ensure staff availability and office hours are accurate and up to date. Collaborate with the Office of Instruction to support implementation of the Worker Retraining Guidelines, serve on the Worker Retraining (WRT) Advisory Committee, and actively participate in regional WRT meetings and training courses. Oversee Worker Retraining (Financial Aid) service delivery and provide direct supervision of the WRT Program Specialist 3 Oversee all aspects of the Opportunity Grant and Passport to Careers (PTC) programs, providing direct supervision of the OG/PTC Program Specialist 3, ensuring grant compliance, and reporting requirements are met, coordinating program expenditure forecasting, and completing quarterly funding surveys. Manage "Classified" employee files, performance evaluations, mandatory training documentation, and job descriptions in accordance with applicable WAC requirements and collective bargaining agreements. Serve as a backup to the Basics Needs Navigator to review, track, and process CC-Foundation emergency grant requests as needed. Provides timely communication to student applicants and stakeholders regarding the status of CC Foundation EG application requests. Perform related duties as assigned Qualifications MINIMUM QUALIFICATIONS: Six (6) years of experience in education, social services, or human services OR Associate's degree AND four (4) years of experience in education, social services, or human services OR Bachelor's degree AND two (2) years of professional experience in education, social services, or human services. Proficient in Microsoft Office Suite. Experience working with an academically, racially, culturally, and economically diverse student population, interpreting and applying policies, rules, and regulations, and providing high-touch client support. Experience with workshop facilitation and/or public speaking. KNOWLEDGE AND ABILITIES: Knowledge of community programs and support services available to low-income individuals. Excellent planning and coordinating skills with a strong attention to detail. Strong oral, written, and interpersonal skills to effectively communicate with diverse groups and individuals. Strong organizational leadership and problem-solving skills. Ability to work effectively in a fast-paced, high-volume environment with competing priorities. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. Supplemental Information WHAT WE OFFER: Clark promotes work/life balance for employees. McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant. Coffee Lounge in Hannah Hall and Clark Cafe in Joan Stout Hall. Campus bookstore offers snacks, apparel, and specialty supplies. On-campus early childhood education care program (pending registration and availability). Gym and recreation facilities available for membership. Clark promotes wellness with a variety of different workshops and events. SALARY/BENEFITS: Salary Range: $74,868 - $86,688 annually (commensurate with qualifications and experience). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS Required Online Application Materials: Clark College Online Application Current resume, with a minimum of three (3) references listed. Cover letter describing background and experience related to qualifications and responsibilities of the position. Responses to the supplemental questions included in the online application process. Please apply online at www.clark.edu/jobs. To contact Clark College Office of People and Culture, please call (360) 992-2105 or email recruitment@clark.edu. APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., February 26, 2025. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Clark College does not currently sponsor H-1B visas. Empty heading DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact the Office of People and Culture at (360)992-2105 or by video phone at (360)991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php. ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Office of People and Culture. Clark College's Office People and Culture supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Cross Institution Faculty of Color Mentorship program and Faculty and Staff of Color Conference. The Office of People and Culture aims to support and elevate the college community by embedding equity and continuous growth into every aspect of people's practices - from recruitment and onboarding to learning, well-being, and community partnerships. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision, and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support, and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Jenkins, Director of Labor and Compliance, 360-992-2317, mljenkins@clark.edu, 1933 Fort Vancouver Way, Baird 122, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Office of People and Culture February 10 ,2026 26-00004