Quality Assurance Engineer Manager

Description

Cloud One Next (C1N) provides secured cloud landing zones for a variety of Mission System Owners (MSO) across the DoD that live in the cloud or are working to migrate from traditional on-premises data centers to cloud environments. The cloud landing zone includes standardized common services that exist across multiple Cloud Service Provider (CSP) native offerings that are Defense Information Systems Agency (DISA) approved for Impact Levels (IL) 2, 4, 5 and 6. Cloud One also provides MSOs with a set of common services which provide a standardized set of guardrails and tools throughout the Air Force (DAF) cloud infrastructure. Cloud one is responsible for day-2 operations of the cloud infrastructure provided to our mission systems. Cloud One Next will break the current contract into 3 contracts: ACSS, Migration, and Resale.

The Quality Assurance Manager will focus primarily on supporting theCloud One Next (C1N) Architecture & Common Shared Services (ACSS) Program.The Senior Quality Assurance Engineer Lead will ensure all performance standards, measures, and contract deliverables are in conformance with the contract and performance work statement (PWS), Leidos' Engineering Edge NextGen (EENG) standard methodologies, industry standards and best practices, and theC1N/ACSS Quality Control Plan (QCP).As opportunities to improve process and performance are identified, the Quality Engineering Control (QEC) representative will guide the improvement to ensure effective implementation is achieved.

The position is expected to beon customer site (Hanscom AFB) Bedford, MA and will require ~25% travel to various customer sites.

Primary Responsibilities:

• Independently execute quality plans and activities that measure the requirements according to Leidos policies and standards and customer requirements.
• Integrate closely with the program team members and collaboration with program leadership to continuously implement and execute the Quality Management System (QMS).
• Report status of program activities, data,and risks to Program and Leidos Leadership as required.
• Support other Quality actions and responsibilities across the program as required.
• Support program Staff Meetings and reporting requirements.
• Collaborate with various functional service teams to resolve problems and prevent future occurrences.
• Measure program performance against contractual requirements,demonstrating full understanding of the customer mission requirements.
• Review deliverables, processes, and support the full deliverable lifecycle for compliance with requirements to ensure quality standards are upheld and record results of reviews for tracking and analysis.
• Conduct and support data management activities at varying levels of on all SLA performance related activities and monitor internal Key Performance Indicators (KPIs) to identify trends in adherence to the Quality Management System.
• Assist in the creation of the Internal Audit Schedule to drive compliance with the PWS, Leidos Policies and Procedures, the Quality Plan, and other Industry Standards and Best Practices (such as ISO 9001:2015 and CMMI-Dev) as applicable.
• Ensure the Internal Quality Audit schedule is properly executed, identifying applicable objective evidenceand adding value.
• Communicate Opportunities for Improvement (OFI) and Corrective Action Requests (CAR) to stakeholders to ensure their comprehension and timeline requirements.Manage audit events and findings in the tracking tool.
• Provide mentorship and oversight to junior Quality Assurance staff, including task prioritization, performance feedback, and alignment to program quality objectives.

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Required Experience, Skills, and Education:

• Bachelor's degree in a related discipline with a minimum of 8 years of professional experience; or a Master's degree in a related discipline with a minimum of 6 years of professional experience. Additional experience can be considered in lieu of a degree.
• Currently possess an active DoD Secret Security Clearance.
• Experience working with SharePoint and MS Office Products (Word, Excel, PowerPoint)
• Strong customer engagement skills.
• Excellentoral and written communication skills
• Excellentdocumentation skills
• Ability to multi-task and function in a dynamic, fast-paced environment
• Lean Six Sigma Green Belt certification

Preferred Experience, Skills, and Education:

• Familiarity with Government and DoD IT and security policies and requirements
• Experience in ISO 9001:2015 and CMMI-DEV Industry Standards and Best Practices.
• Current industry certifications in quality management and or service management such as ISO 9001-20000 and ITIL.
• Lean Six Sigma Black Belt certification
• Supporting the development of strategic quality approaches for witnessing test execution to ensure requirement satisfaction

Location:

On customer site but must be able to travel to various CONUS customer sites as needed.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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