Adjustment Specialist (Hybrid Work Schedule)

See What We're All About

As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, fourteen years in a row and the Crain's Fast 50 list nine times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace in 2020 and 2021.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!

Perks

• Parts Town Pride - check out ourvirtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance

Our Adjustment Specialist (internally known as a Cash Matchmaker) supports our Customer Experience and Accounting teams. They primarily research and process credits for pricing, freight, and other issues that do not affect our inventory levels.

A Typical Day

• Review and research customer accounts for previous credits and/or billings
• Interpret and process Sales Force cases submitted from our customer experience teams
• Generate account adjustments and bill only invoices in our ERP system (SAP)
• Review credit memos blocked by SAP and review for an expedited release
• Process bulk adjustments (credits & rebills) on Excel spreadsheets for various customers

To Land This Opportunity

• You have 1+ year(s) of Accounting experience in a high-volume setting
• You are proficient in Microsoft Excel and Outlook (SAP and Salesforce experience are a bonus!)
• You possess stellar customer service, and data entry skills
• You are highly organized and have excellent time management skills
• You pay close attention to detail (as far as you're concerned, anything worth doing should be done right!)
• You function effectively both independently and as a member of a team
• You're self-motivated, with a proven ability to learn quickly and adapt in an evolving work environment
• You have a quality, high speed internet connection at home
• You're an all-star communicator and are proficient in English (both written and verbal)

About Your Future Team

Our team is a fast-growing group that embraces the rapid change that comes with the incredible growth of our company. We bring our whole selves to work each day - personality and all - in true Parts Town style. We love to celebrate milestones, birthdays and anniversaries.

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $36,370.46- $49,083.28 ($17.49 - $25.60 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish