Accounts Receivable Controller

Newly created leadership position to own and advance our growing end-to-end Accounts Receivable function in alignment with our Core Values and goals. Following three years of rapid growth, we are seeking an experienced accounting professional to modernize AR processes, improve billing speed, enhance collections execution, and scale the department for the next phase.

This role will partner closely with Accounting, Operations, IT, and leadership to drive improvements and fully leverage our SaaS systems. This position reports directly to the CFO and supervises Accounts Receivable staff.

This is a full-time, in-office position based at our headquarters in New Hampton, Iowa. Remote work is not available.

For more information regarding this position, contact Emily Deutsch at 641-229-8126

Benefits/Incentives:

• Medical, Dental, Vision, Employee Assistance Program
• Company-Paid Short-Term Disability and Life Insurance
• Voluntary Life Insurance and Long-Term Disability
• Paid Time Off, Holiday, and Bereavement Pay
• 401(k) with Company Match
• $1500 Sign-On Bonus
• Annual Safety Incentive and Clothing Allowance

Accounts Receivable Operations

• Oversee the end-to-end AR cycle, including invoicing, cash application, collections, and month-end close activities, in alignment with our Core Values and Goals.
• Ensure accurate and timely processing of customer invoices, payments, and resolution of discrepancies.
• Monitor aging and collection performance; drive reduction of past-due receivables and improve cash flow predictability. 
• Maintain AR related internal controls, including approval workflows, segregation of duties, and write-off governance. 
• Assist with the review and billing of subcontract agreements, as applicable. 

Process Improvement and Technology Utilization

• Lead and implement process improvements to increase efficiency and accuracy across AR operations.
• Collaborate with IT, operations, accounting, and leadership. 
• Utilize AR automation tools and SaaS systems to streamline workflows and enhance reporting capabilities.
• Stay informed of emerging technologies and best practices in accounts receivable management.
• Analyze trends, identify areas of improvement and present findings to management.

Credit and Risk Management

• Monitor and manage credit risks to minimize bad debt exposure.
• Partner with Operations and leadership to support credit decisions, dispute resolution, and collection escalation.

Collections and Customer Relations

• Implement effective collection strategies to reduce outstanding receivables and improve cash flow.
• Evaluate and improve customer payment channels, including the customer portal experience.
• Resolve escalated customer disputes and issues with professionalism and efficiency.
• Foster strong relationships with operations and customers to ensure satisfaction and timely payment.

Compliance and Reporting

• Ensure compliance with internal controls, financial policies and relevant regulations.
• Prepare and present AR metrics, including DSO (days sales outstanding), collection rates and aging trends.
• Support audits by providing necessary documentation and responding to inquiries.

Team Leadership and Development

• Supervise, mentor and develop our team of AR professionals.
• Establish clear performance expectations and accountability standards.
• Promote a collaborative, results-driven team environment focused on continuous improvement.

• Minimum of ten (10) years of accounting experience, including significant exposure to Accounts Receivable and transactional accounting functions; minimum of two (2) years in a direct supervisory role.
• Demonstrated ability to lead teams, drive process improvement, and strengthen financial controls.
• Strong understanding of credit management, collections strategy, and KPIs.
• High level of professional judgment and reasoning ability, balancing customer relationships with Company risk management.
• Strong negotiation, interpersonal, and problem-solving skills.
• Excellent written and verbal communication skills.
• Consent to authorization of a pre-employment background check and drug testing.

• Ability to reach below/at/above shoulders.
• Pushing/Pulling.
• Twisting/Bending.
• Sitting/Standing.