Enterprise Architect

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Description

JOB MISSION

We are seeking an experienced and visionary Enterprise Architect to create, build, and support global applications that help drive New Balance toward its goal of becoming a Top 3 Global Athletic Brand. As we enter the implementation and go-live phases of Microsoft Dynamics 365, this role will play a critical part in expanding our technology ecosystem and advancing strategic initiatives. Success in this role requires developing, planning, and implementing responsive and scalable technical strategies that enable consistent business growth, expand market share, and strengthen brand equity and reputation across regions and channels.

MAJOR ACCOUNTABILITIES

• Provide thought leadership and architectural guidance for strategic Microsoft Dynamics 365 Finance and Operations implementations.
• Partner with the core ERP team to design scenarios, capabilities, and features that address enterprise needs across all business channels.
• Lead discussions with business and IT leaders to define and translate business needs into clear architectural and technical requirements.
• Model business and system processes using cases, workflow diagrams, and data models.
• Collaborate with New Balance associates, managers, external partners, and vendors to assess, prioritize, and guide system and application needs. Proactively identify risks and escalate issues with clear recommendations.
• Manage enterprise level escalations through direct engagement with senior leadership and business partners.
• Lead analysis and solution design for both project initiatives and production support requests, ensuring high quality, scalable, and supportable outcomes.
• Define, document, and enforce application architecture standards, patterns, and policies across the enterprise landscape.
• Lead and facilitate architectural review boards at both enterprise and ERP domain levels.
• Provide expert guidance on production issues, serving as an escalation point and mentoring team members through complex support scenarios. Participate in oncall escalation coverage as needed.
• Demonstrate deep expertise across multiple technology domains and throughout the full software development lifecycle, with particular strength in application integrations and interfaces.
• Identify forward looking opportunities and lead proof of concept efforts to evaluate emerging technologies and address ambiguous business or technical challenges.
• Bring awareness of emerging capabilities, including AI enabled features within enterprise SaaS platforms, and assess their applicability to business outcomes when appropriate.
• Demonstrate a strong sense of ownership, urgency, and adaptability. Maintain confidentiality, exercise sound judgment, and effectively mentor and develop other architects and technical leaders.
• Lead, manage, and develop a team of architects, providing direction, coaching, and performance leadership.

REQUIREMENTS FOR SUCCESS

Core Qualifications

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
• Proven experience as an Enterprise Architect, preferably within manufacturing, distribution, or sales industry
• 15+ years of professional software development experience (X++, C#, C++, Java, JavaScript, React, TypeScript, SQL, HTML).
• 10+ years of experience identifying application implementation issues, performing root cause analysis, and delivering solutions that balance technical integrity with business needs.
• Prior experience with Microsoft Dynamics 365 or AX is required.
• Strong understanding of the functional and technical architecture of Dynamics 365 Finance and Operations or comparable cloud ERP platforms, with at least 5 years supporting ERP implementations.
• Demonstrated domain expertise in Procure-to-Pay and Contract Manufacturing processes.
• Expert knowledge of Agile, Waterfall, and hybrid delivery methodologies.
• Expert understanding of database design principles and performance optimization.
• Strong experience designing and operating solutions within Azure cloud environments.

Leadership and Collaboration

• Excellent communication and interpersonal skills, with the ability to influence and collaborate across regional and global teams.
• Proven ability to lead through ambiguity and drive alignment across cross-functional stakeholders.
• Strategic mindset with a strong focus on delivering measurable business value through technology.

Additional Skills (Nice to Have)

• Experience with UML and formal modeling tools.
• Experience building consumer-centric web applications using modern web technologies.
• Exposure to AI enabled or agent-based capabilities within enterprise SaaS platforms, including participation in evaluations or proof of concept initiatives.
• Familiarity with applying AI to improve productivity, insights, or operational efficiency in enterprise application landscapes.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.