Supply Chain Change Management Lead

The Supply Chain Change Management Lead assesses organizational challenges, evaluates change capacity, and applies established change management best practices to help teams adopt new processes, systems, and ways of working. This role develops clear, practical strategies and communications that support readiness, reduce disruption, and enable successful adoption across a global Supply Chain.

They partner closely with Supply Chain leaders, program teams, and Enterprise Change Management to ensure alignment of methodologies, tools, and standards. The Lead also mentors a distributed network of change practitioners and change agents, strengthening change capability and driving consistent, high quality execution across the organization.

HOW YOU WILL MAKE A DIFFERENCE

• Leads and facilitates prioritization, project management, design, prototyping, planning, resourcing, and change management activities for innovative solutions to build employee effectiveness, engagement acquisition, and retention.

• Engages with HR and business leadership to ensure prioritization and design are aligned with the company's strategic priorities.

• Analyzes challenges, prioritizes issues, collects and analyzes data, and develops and implements innovative solutions in service to business and HR strategy that puts employees first.

• Builds lasting capabilities within HR around human-centered design, agile, prioritization, and strategic execution to strengthen future work within the function.

• Provides thought leadership, collaboration, and mentorship to other HR agile team members. Coaches HR and other organizational leaders in the principles and benefits of agile and human-centered design thinking.

• Transitions work to HR functional owners following implementation including documentation, process flows, and key success metrics.

YOU ARE

• Lead and facilitate change management strategy, planning, stakeholder engagement, communications, readiness, and adoption activities that enable Supply Chain teams to successfully transition to new systems, processes, and ways of working.

• Partner with Supply Chain and business leaders to ensure change approaches and prioritization align with operational realities and strategic priorities.

• Assess change impacts, capacity, and readiness across functions; identify risks related to saturation or disruption; and recommend practical, peoplecentered solutions.

• Build and strengthen Supply Chain change capability by mentoring change practitioners, coaching informal change agents, and elevating consistent, scalable OCM practices.

• Provide leadership coaching to executives, managers, and frontline supervisors to support active sponsorship and reinforce adoption across diverse Supply Chain environments.

• Collaborate closely with project managers, functional teams, and Enterprise Change Management to ensure consistent methodologies, tools, and documentation.

• Develop clear, concise communication and engagement approaches that help Supply Chain employees understand what is changing, why it matters, and how to prepare.

• Exceptional communication, facilitation, coaching, and stakeholder engagement skills across a wide range of audiences - from executives to frontline teams.

YOU HAVE

• Bachelor's degree, relevant certification, or equivalent experience.

• Typically 6+ years of experience leading organizational change management and crossfunctional program delivery.

• Strong knowledge of change management methodologies (e.g., Prosci) and how they integrate with other delivery practices.

• Proven success leading large, complex, or cross-functional change initiatives, ideally within operational or Supply Chain environments.

• Ability to navigate ambiguity, solve complex problems, and connect impacts across people, process, and technology.

• Experience working with project management and collaboration tools (e.g., MS Office, SharePoint Miro, Airtable).

• Prosci certification preferred, or willingness to obtain.

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This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.