Remote New

ERP Process Improvement Manager

Sonepar USA Inc

life insurance, parental leave, paid time off, 401(k)

United States

Feb 21, 2026

Sonepar Management Group (SMG) supports our Sonepar brands (i.e. operating companies) in the US through a shared services model. These services include, but are not limited to: human resources, finance, digital enterprise, supply chain, vendor relations, marketing, legal, and communications. The SMG teams enable our brands to do business in their local regions while taking advantage of the scale and collective resources of a global enterprise.

SMG fosters an inclusive and supportive culture. We offer leadership and development programs to help you reach your career goals. Our associates share in our collective achievements, and we firmly believe that Sonepar is "Powered by Difference." By driving technology and innovation, enabling paths to success, and caring about our people and their families, we have built a workplace where you can build a fulfilling career.

The primary purpose of this role is to support Sonepar Operating Companies (OpCos) in improving operational productivity and maximizing utilization of the Eclipse ERP system. This position plays a critical role in standardizing processes, enhancing performance metrics, delivering training, and supporting system enhancements across the organization.

Key Accountabilities

Eclipse Performance Metrics & Dashboard Reviews

Conduct regular Eclipse Dashboard metric reviews with OpCos to assess performance.
Develop recommendations, action plans, and ownership assignments to drive metric improvements.
Establish targeted goals and conduct endofyear assessments comparing goals vs. actual results.

Standard Operating Procedures (SOP) Development & Implementation

Create, update, and implement SOPs related to Eclipse across OpCos in the areas of sales, branch operations, nonCDC warehousing, and other functional areas.
Identify opportunities for process improvement and develop plans to increase efficiency and maximize Eclipse utilization.

Training & User Development

Deliver training on all aspects of the Eclipse ERP system, including sales, branch operations, nonCDC warehousing, Solar Eclipse, and SOPs.
Conduct training in multiple formats: classroom sessions, small groups, oneonone, and virtual/web-based sessions.
Support OpCos in strengthening system proficiency and operational consistency.

System Enhancements & Feature Implementation

Develop, test, document, and implement new Eclipse system features and companion product enhancements.
Collaborate with internal and external stakeholders to support system optimization.

Special Projects

Support OpCo initiatives by facilitating meetings, developing and maintaining project plans, and providing general project support.
Assist in testing software modifications and enhancements.
Support system conversions, including training and deployment activities, when onboarding OpCos to Eclipse.

Minimum Work Experience Requirements

5+ years working in the distribution industry; electrical distribution experience preferred.
5+ years of hands-on experience with the Eclipse ERP system.
5+ years developing, documenting, and implementing organizational process improvements.
5+ years leading and coordinating team activities to achieve operational goals.

Minimum Education Requirements

Bachelor's degree (4-year college degree required).

Desired Skills, Competencies & Attributes

Strong knowledge of the distribution industry and its functional areas.
Comprehensive understanding of the Eclipse ERP system.
Effective instructor skilled in delivering training across various formats and group sizes (10-20 participants).
Strong interpersonal skills with the ability to collaborate effectively across functions and levels-including OpCo executive leadership.
Self-motivated with strong organizational skills, including the ability to set priorities and manage work independently.
Proven project leadership skills with the ability to coordinate cross-functional team efforts.
Solid understanding of key operational metrics within a distribution environment.
Ability to travel approximately one week per month.

#LI-CM1

What We Offer You

We offer great family-friendly benefits to full-time associates:

Healthcare plans
Dental & vision
Paid time off
Paid parental leave
401(k) retirement savings with company match
Professional and personal development programs

Opportunity to become a shareholder
Employer-paid short- and long-term disability
Employer-paid life insurance for spouse and dependents
Robust wellness program
Gym reimbursement
Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on LinkedIn, Facebook, Instagram and Youtube and learn how we're "Powering Progress for Future Generations."

Learn more about us and our Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.