New

Intake Specialist

TEKsystems
$18.00 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Missouri, Springfield
Feb 21, 2026
Job Title: Intake Specialist (Entry Level) Position Summary The Intake Specialist plays a critical role in supporting patient services by ensuring accurate and timely intake of referrals, documentation, and patient information. This position requires strong attention to detail, customer service skills, and the ability to work across multiple systems while collaborating with patients, referral sources, internal teams, and leadership. This is an excellent opportunity for candidates with healthcare administrative, call center, or customer service experience looking to grow within the healthcare industry. Key Responsibilities * Accurately enter patient referrals within established productivity and quality standards * Communicate with referral sources, physicians, and associated staff to ensure documentation is complete and routed appropriately * Review medical records to ensure payer and compliance standards are met prior to services being rendered * Demonstrate strong knowledge of payer guidelines to determine patient qualification and compliance for services and equipment * Communicate with patients regarding financial responsibility, collect payments, and document appropriately * Collaborate with leadership to ensure proper inventory and services are selected * Coordinate with insurance verification teams to ensure accurate patient information and payment processing * Navigate multiple EMR and online systems to obtain and document required information * Work with sales teams and referral partners to secure compliant documentation and support referral relationships * Answer inbound phone calls promptly and assist patients and referral sources professionally * Follow company procedures for shipping and delivery of services * Provide updates to patients when documentation does not meet payer requirements and offer alternative options * Participate in oncall rotation during nonbusiness hours as required Hours 8:30am-5:00pm Mon-Fri - FULLY ONSITE Required Skills * 2+ years of administrative healthcare experience * 2+ years of experience in healthcare administration, insurance verification, billing, claims, or medical record * Strong verbal and written communication skills * Excellent attention to detail and organizational skills * Ability to multitask and prioritize in a fastpaced environment * Analytical and problemsolving skills * Proficiency with Microsoft Office and comfort learning new systems * Ability to work independently while following detailed procedures Preferred Qualifications * Familiarity with EMR systems and healthcare documentation workflows * Experience working with Medicare, Medicaid, or insurancebased healthcare services * Background in pharmacy, HME, medical supplies, or healthcare services strongly preferred Education & Experience * High school diploma or equivalent required * Associate's degree in Healthcare Administration, Business Administration, or related field preferred * Entry Level: * Minimum of 1 year of related work experience (customer service, call center, healthcare admin, or insurancerelated roles) Why Join Us? * Opportunity to build a career in healthcare administration * Collaborative, teamoriented environment * Exposure to multiple healthcare systems and processes * Valuable experience working with insurance, compliance, and patient services Job Type & LocationThis is a Contract to Hire position based out of Springfield, MO. Pay and BenefitsThe pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Springfield,MO. Application DeadlineThis position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.