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Administrative Assistant II - Cataract & Refractive Surgery, Westwood

University of California - Los Angeles Health
United States, California, Los Angeles
Feb 24, 2026
Description Our Administrative Assistant will provide comprehensive front office support to the Cataract & Refractive Surgery practice to ensure efficient clinic operations and an excellent patient experience.Responsibilities include, but are not limited to: Required: Perform insurance verification in advance of patient visits to support smooth check-in and billing processes. Register patients and ensure accuracy of demographic and insurance information. Obtain pre-authorizations for managed care patients in compliance with payer requirements. Handle telephone duties, including answering inquiries, routing calls, and managing messages. Perform patient check-in and/or check-out and schedule appointments as needed. Support clinic workflow by coordinating patient scheduling and assisting with daily administrative tasks. Serve as back-up to the Surgery Coordinator, providing assistance with surgical scheduling and related tasks when needed. Salary Range: $26.42-37.49 Hourly Qualifications Required: 1 year of experience working in a medical office. Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of physicians. Excellent interpersonal skills, which promote pleasant and effective communication with patients, staff and doctors. Ability to clearly speak and write in English using correct grammar. Sufficient computer keyboard skills to perform appointment scheduling, emailing and other related computer tasks. Ability to prioritize tasks in a systematic manner to maximize efficiency. Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system. Ability to work multitask, and work with frequent interruptions and to complete assignments in a timely manner. Ability to work independently, with minimal supervision. Preferred: Working knowledge of basic medical terminology and diseases as it applies to the eye. Familiarity with current billing practices including governmental plans. Experience scheduling patient appointments in a computerized system. Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs and other sponsoring agencies.