Technical Instructor 3

The Customer Support Business Group focuses on enabling our customers with premier customersupport throughout their lifecycle with Lam. We drive performance, productivity, safety, andquality of customers installed base performance and deliver service and lifecycle solutionsfor their most critical equipment and processes.

Delivers training to both internal and external customers on highly technical and sophisticated products. Training is designed for maintenance engineers that are responsible for diagnosing, troubleshooting, repairing, and debugging complex electromechanical equipment. Effective training of customers and Lam engineers directly contributes to increased equipment availability and improved performance across semiconductor manufacturing operations.

• As an instructor, you will conduct training courses for customers and/or employees at Lam's Training Centers using complex situations for multiple products.
• Training and qualifications for all instructors will take place in Fremont, CA or Tualatin, OR, depending on the products you will support. This training may require extended stays in the assigned location. All instructors will be required to relocate to Phoenix, AZ on or about May 2027, with full relocation assistance provided.
• Utilize performance-based equipment training standards (PBET) with the following training methods:
  • Hands-on using Lam capital equipment systems
  • Classroom lectures
  • Online classes
  • Utilizing mix-media training strategies
• Collaborate with engineering, technical support and manufacturing to ensure that course material reflects current product features
• Validation of applicability of course material with course development team
• Prepare lesson plans from released engineering and field service documents
• Must be open to travel up to 10% after the first year

• Minimum of 5 years of related experience with a Bachelor's degree or 3 years' experience and a Master's degree or equivalent experience
• Strong organizational skills with the ability to manage priorities effectively
• Clear, confident communication skills-both written and verbal
• Customerfocused mindset with strong service and support skills
• Effective presentation and facilitation skills, with the ability to engage diverse audiences

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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