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Community Service Coordinator/Outreach Specialist

New York City Department of Transportation
$75,244.00 - $156,045.00
United States, New York, Manhattan
Mar 05, 2026

The NYC Department of Transportation Office of Safety Education & Outreach (SEO) is seeking a Community Service Coordinator/Outreach Specialist to manage the STOP-DWI Community Service Program and additionally conduct Vision Zero traffic safety educational outreach throughout the five boroughs to eliminate traffic fatalities and injuries. The Community Service Coordinator will: manage individuals who are serving their DWI sentences in the SEO office; interact with all five county Asst. District Attorneys (ADAs) to coordinate and administrate mandated sentences for DWI offenders; interview and place assigned offenders; manage all required paperwork for offenders; and provide educational materials for ADAs and other programs doing outreach for STOP-DWI. Additional administrative assignments related to the work SEO conducts in the field related to DWI will be included. The Outreach Specialist will: conduct research on, and develop and maintain relationships with Community Boards, faith-based and other community leaders, and neighborhood organizations to help spread traffic safety information to local residents and businesses in all five boroughs; plan and conduct engaging, interactive presentations and events for at-risk populations in target communities with high numbers of traffic crashes, injuries and fatalities; and participate in Street Team on-street outreach in all five boroughs to engage with pedestrians, drivers and bicyclists in high-crash, priority area precincts. In addition, they will: participate in STOP-DWI stadium and tabling events; attend bike safety events to fit and distribute helmets for the public, including some overtime events; host and participate in health fairs and other citywide events as traffic safety experts; and provide new and updated information for the SEO database of community contacts. The Outreach Specialist may also: conduct traffic safety education programs for students in Grades K-12, parents and caregivers, and older adults, including New Yorkers with physical, cognitive and language challenges, in schools, older adult centers, community centers and other locations across the five boroughs; conduct critical response outreach in areas where fatalities or serious injuries occur; and provide trainings to other health and safety professionals. The Outreach Specialist will be expected to become certified as Child Passenger Safety Technician to conduct car safety seat inspections for child caregivers, operate car seat fitting stations, may train and supervise other traffic safety instructors, interns, and community volunteers, and will perform related work. This role will be divided with 50% in the administrative Community Service role and 50% as Outreach Specialist and may change seasonally and as is needed by the Assistant Commissioner of SEO.

ADMIN COMMUNITY RELATIONS SPEC - 1002F

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or
3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational
equivalent approved by a State's Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

Preferred Skills

Preference will be given to candidates with public outreach and events experience. A valid NYS driver's license is preferred.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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