Quality Control Coordinator

We're committed to bringing passion and customer focus to the business.

The Quality Control Coordinator performs all mortgage quality control and selected compliance reviews which includes the sampling and verification of standard underwriting components for mortgage loans and selected appraisal/evaluation reviews. The Quality Control Coordinator reports the findings to lending management, with secondary reporting to the appropriate risk committees. Also, ensures that the quality control program is followed in a professional and timely manner.

Essential Duties and Responsibilities

• Performs all mortgage quality control and selected compliance reviews.
• Selects and obtains loan files (images system) for review based upon established criteria and prepares quality control review forms for each transaction.
• Prepares, sends, and tracks needed verifications. Requests and reviews credit reports and review appraisals for validity/consistency.
• Ensures that the bank's approved quality control program is followed in a professional and timely manner.
• Assists with the maintenance and updating of mortgage compliance manuals and provides information to mortgage company personnel as needed.
• Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills

• Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals or government regulations.
• Ability to read, analyze and interpret financial reports and/or legal documents.
• Ability to write procedures.
• Ability to write simple correspondence.
• Ability to effectively present information in one-to-one and small group situations, to customers, clients, and other employees in the organization.

Education and/or Experience

• HS Diploma/GED and
• One to two years of mortgage-related experience.

Computer Skills

• MS Word, Excel, and Outlook

Other Qualifications (including physical requirements)

• Must have mortgage loan underwriting skills.
• Must be knowledgeable of RESPA and Reg. Z/TIL.

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.