General Summary Coordinates daily operations and staff for multiple Rheumatology and Cancer Management sites, ensuring efficient clinic workflows, high-quality patient access, and strong provider engagement across locations. Oversees clinical and non-clinical teams, partners closely with multidisciplinary departments, and leads practice-level initiatives that support safe, high-acuity specialty care, operational excellence, and a positive patient and team member experience. Responsibilities
Provides on-site leadership and daily operational oversight for multiple ambulatory hematology/oncology and palliative care practice sites, ensuring efficient, high-quality clinic flow and patient experience.
Schedules, coordinates, and leads department and multidisciplinary meetings across locations, fostering strong collaboration with providers and key partners such as Infusion, Radiation Oncology, Gynecologic Oncology, Lab, Imaging and other support services.
Communicates proactively with physicians, APPs, clinical and non-clinical staff, and external partners to support practice operations, provider engagement, and seamless coordination of care across all assigned sites.
Ensures data integrity for practice operations by maintaining accurate schedules, staffing plans, operational reports and related records needed for analysis, decision-making and performance improvement.
Maintains oversight of staffing for assigned clinics, including day-to-day supervision of clinical and non-clinical team members, supporting training, competency, performance feedback and adherence to policies and workflows.
- Develops, updates, and monitors processes that support access, throughput and operational efficiency across multiple locations, including standard work that promotes consistent, high-quality service.
Requirements
Bachelor's degree in a related field (e.g., Healthcare Administration, Business, Nursing, Public Health) preferred; equivalent combination of education and progressively responsible experience in ambulatory practice operations will be considered.
3-5 years of experience in ambulatory practice management and/or supervisory leadership, preferably overseeing multiple practice sites, providers, and both clinical and non-clinical staff.
- Demonstrated experience building strong partnerships with physicians and multidisciplinary teams (e.g., infusion, radiation oncology, imaging, lab) in a high-acuity, specialty care environment; oncology/infusion experience preferred.
Additional Information
- Organization: Henry Ford Ascension Medical Group MI
- Department: GLCMS Warren
- Shift: Day Job
- Union Code: Not Applicable
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Henry Ford Health System
Mar 05, 2026