Security Officer - Alarm Monitoring Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Alarm Monitoring Dispatch in Farmington, MI, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer in a financial institution location, you will monitor security-related systems, coordinate responses to alarms and incidents, and support onsite teams with timely communication and clear documentation. You will remain a calm, visible point of contact, helping to deter issues through attentive observation and responsive service. At Allied Universal, you will bring an agile, reliable, and innovative approach, putting people first while delivering through teamwork and integrity.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to our clients by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities at a financial institution location.
• Monitor alarm panels, cameras, phones and/or radio traffic; dispatch officers and/or notify site contacts and local authorities as directed by post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details and relaying clear updates to responding personnel.
• Document security-related activity by completing shift reports, incident reports and dispatch logs, and by maintaining accurate records of calls for service.
• Conduct regular and random patrols around the business and perimeter when assigned, including checking doors, restricted areas and high-value spaces to help to deter unauthorized activity.

Minimum Requirements:

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.