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Patient Service Specialist - Primary Care & Walk-In Care

MaineHealth
parental leave
United States, Maine, Belfast
119 Northport Avenue (Show on map)
Mar 06, 2026

Description

Waldo Hospital

Clerical/Administrative Support
Req #: 69078

For a limited time MaineHealth is offering a $3,000 sign on bonus for
Patient Service Representatives (PSRs):

Eligible candidates are hired (offer accepted) into a Full or Part time PSR position.
Bonus amount prorated for Part time hires, per diem hires are ineligible.

Current MaineHealth member employees are ineligible;
former MaineHealth Members are ineligible until greater than 6 months separation from employment.

This is a 40 hour per week position.
This position covers days, evenings (until 6PM) and weekends.

Position Summary:
Walk-in Care is a high paced, busy practice that sees every type of patient from newborn to geriatric, all types of injuries/illnesses. The PSR will be greeting patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies. The PSR will also be working with Primary Care Department in the same location and performing the same office duties.


Required Minimum Knowledge, Skills, and Abilities (KSAs)

  1. Education: High school diploma or GED preferred.
  2. License/Certifications: N/A
  3. Experience: Six months of medical office experience required.
  4. Additional Skills/Requirements Required: N/A
  5. Additional Skills/Requirements Preferred: Proficient computer skills.

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Additional Information


With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact sarah.polk@mainehealth.org

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