CONTENT MANAGER LEAD

JOB ANNOUNCEMENT

CONTENT MANAGER LEAD

DEPARTMENT OF TECHNOLOGY & INNOVATION

Number of Positions: 1

(Additional vacancies possible pending budget approval)

Starting Salary: $ 97,836

Applications for this position will be accepted until 11:59pm CDT on 03/25/2026

Under direction, this is a Lead level classification. The class is primarily supervisory in nature overseeing the development of a consistent brand identity for the City's technology platform and establish its online presence; and performs related duties as required.

This class is assigned to the Leadership Technology Job Family which consists of positions responsible for overseeing the identification, prioritization, and delivery of work activities, coach and developing employees, providing thought leadership to business partners, and shaping and executing the technology vision and strategy to maximize business values.

ESSENTIAL DUTIES

* Leads a high-performing team responsible for writing research, including managing editorial queues, leading research initiatives, training and developing best practices in research and writing, hiring, coaching, and inspiring the team to achieve goals set

* Analyzes content performance and makes decisions on the direction of the content strategy

* Leads or participates in the design of new types of high-impact content

* Guides the collaborative content planning process including brainstorming, refinement, and finalization of content topics for editorial calendars

* Collaborates with project teams to ensure content plans meet the needs of the business

* Oversees marketing strategies to engage customers and ensure that they have a positive view of the company and its products or services

* Uses information such as metrics and statistics about the target customers' demographics and preferences to create multimedia content that raises brand awareness

* Leads the on-time creation and delivery of high-quality and engaging content

* Builds a thought leadership reputation

* Forecasts content performance to align content strategy with business goals and collaboratively make longer-view decisions on team expansion and breadth and depth of content coverage

* Works to collaboratively formulate and execute change initiatives that will keep teams, systems, and content on the leading edge

Additional duties may be required for this position

Location: 2 N. LaSalle St., Chicago, IL

Days: Monday-Friday

Hours: 8am-4pm (flexible)

THIS POSITION IS EXEMPT FROM THE CAREER SERVICE

MINIMUM QUALIFICATIONS

Education, Training, and Experience

* Eight (8) years of work experience in research content delivery or technology-related content, OR

* Graduation from an accredited college with an Associate's degree in English or a directly related field, PLUS six (6) years of work experience in research content delivery or technology-related content, OR

* Graduation from an accredited college or university with a Bachelor's degree in English or a directly related field, PLUS four (4) years of work experience in research content delivery or technology-related content, OR

* Graduation from an accredited college or university with a Master's degree in English or a directly related field, PLUS three (3) years of work experience in research content delivery or technology-related content

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. Interviewed applicants possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview will be selected.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor