NRRI Coleraine Temp Lobby Admin.

About the Job summary:

This position is the first business contact at the Natural Resources Institute for welcoming and directing visitors, callers, collaborators, and employees, and ensuring a professional and responsive first impression of the Institute. We assist staff with administrative needs and monitor a secure building. The position is part of the NRRI central admin team and will be an integral member of the administrative staff assisting others with a variety of administrative duties. This position supports all NRRI staff in many different areas.

Job Duties:

Front Desk & Customer Service (60%)

• Serve as the first point of contact for NRRI by greeting and assisting visitors, callers, collaborators, and employees.
• Answer and manage the NRRI general phone line using a multi-line system; direct calls appropriately.
• Respond to general inquiries and route questions to appropriate staff or departments.
• Monitor and maintain security protocols for building access.

Administrative & Operational Support (20%)

• Provide administrative support to NRRI staff across departments.
• Create shipping labels and coordinate outgoing shipments.
• Sort and distribute incoming mail.
• Receive, record, and distribute deliveries and drop-offs.
• Troubleshoot photocopier issues and coordinate maintenance and service calls.

Meeting & Event Coordination (15%)

• Coordinate internal and external meetings, including room reservations and setup.
• Arrange IT support, food and beverage services, parking accommodations, and other special requests.
• Communicate verbally and in writing with internal staff, external guests, and vendors.
• Manage and monitor conference room schedules and related logistics.

Other Duties (5%)

• Perform additional administrative tasks and support duties as assigned.

Required Qualifications:

• High School Diploma or GED and four (4) years of related office and/or administrative support experience. Training and/or post-secondary education may substitute for some of the required years of experience.
• Demonstrated computer proficiency, including experience with standard office software applications (e.g., Microsoft Office Suite).
• Experience providing customer service in a professional setting.
• Strong written and verbal communication skills.

Preferred Qualifications:

• Previous experience as lobby staff /receptionist
• Previous Administrative experience with ability to handle and manage multiple tasks at the same time.

Physical/Environmental Demands:

• Office environment / no specific or unusual physical or environmental demands.

Situated near Minnesota's minerals and forestry resource-based industries, NRRI's Coleraine Lab is a world-renowned center for minerals and biomass conversion and their connections to land, forest, and water resources. NRRI Coleraine possesses the facilities, equipment, and highly qualified staff to conduct applied research for private and public sector clients in Minnesota, North America and around the world. The lab has a wide range of equipment for conducting studies at both laboratories (grams/pounds) and pilot scales (tons). Laboratory and pilot scale capabilities include mineral characterization, mineral processing, metallurgy, and biomass conversion to energy and agronomic products.

Pay Range: $23.41 - $24.92 per hour; depending on education/qualifications/experience.

Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

You are required to attach a cover letter and resume to be considered for this position.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

University of Minnesota, Duluth (UMD)

The University of Minnesota, Duluth (UMD) consistently ranks among the top Midwestern, regional universities in U.S. News and World Report's "America's Best Colleges" issue.

Overlooking Lake Superior, UMD provides an alternative to both large research and small liberal arts environments and attracts students looking for a personalized learning experience on a medium-sized campus of a major university. A firm liberal arts foundation anchors a variety of traditional degree programs, as well as professional and graduate students that draw on UMD's many research institutes and labs.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).