Manager Applications and Data Services

Aquent is partnering with a prominent financial institution that is dedicated to innovation and delivering exceptional service to its customers.

We are seeking a dynamic and experienced leader to spearhead the management and strategic implementation of critical application and data services. In this pivotal role, you will directly impact the organization's technological landscape, ensuring the seamless operation and continuous evolution of systems that are fundamental to both customer experience and business operations. You will empower teams, drive automation, and champion data-driven improvements, playing a crucial part in shaping the future of financial technology within a forward-thinking environment.

This is a seven-month temporary assignment with the potential to convert to a salaried role if the candidate is a good fit

This is a remote role. Candidates must reside in one of the following states: Remote: must live in AL, DC, DE, FL, GA, IL, IN, KS., KY, LA, MI, MD, MN,. MO, NC, NE, NJ, OH, PA, SC, TX, VA, or WV

**What You'll Do:**

* Oversee commercial loan servicing applications.

* Manage application changes, upgrades, integrations, and conversions.

* Maintain deep expertise in assigned applications.

* Lead and develop a highperforming team (BSAs, System Analysts, etc.).

* Plan and monitor technical resources and project delivery.

* Ensure timely delivery of enhancements and projects.

* Partner with Operations and business lines on process optimization.

* Manage BAU production support and vendor relationships.

* Define, track, and improve SLAs and KPIs using data analysis.

* Act as a subject matter expert for process improvements.

* Communicate system/process changes clearly to stakeholders.

* Prepare reports and recommendations for continuous improvement.

**Required Skills & Experience:**

* Strong background with core banking applications.

* 8+ years leading banking application teams.

* Bachelor's degree in a businessrelated field (required). Master's degree preferred.

* Lean Six Sigma Greenbelt certification or proven knowledge of statistics and data analysis.

* A deep subjectmatter expert in Commercial Loan Servicing, with strong hands-on experience supporting and maintaining commercial loan servicing platforms-especially the CLS/ACBS platform

* Hands-on support experience with major commercial loan servicing systems, including, AFS (Automated Financial Systems), CLS / ACBS, Aspire, Stucky, or DataScan

* Proven ability to manage programs of critical importance.

**Preferred Skills:**

* A graduate degree in a business-related discipline.

**About Aquent Talent**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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