Posting Details
Position Information
| Job Title |
Director of Information Technology and Services, Eastern AHEC |
| Position Number |
500636 |
| Vacancy Open to |
All Candidates |
| Department |
EHH BSOM Eastern Ahec Admin |
| Department Homepage |
https://www.easternahec.net/ |
| Advertising Department |
EASTERN AHEC ADMINISTRATION |
| Division |
ECU Health/BSOM |
| Classification Title |
IT Client Support Manager III |
| Working Title |
Director of Information Technology and Services, Eastern AHEC |
| Number of Vacancies |
1 |
| Full Time Equivalent (FTE) |
1.0 |
| Full Time or Part Time |
Full Time |
| Anticipated Recruitment Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications. |
$71,121 - $110,000 |
| Position Location (City) |
Greenville |
| Position Type |
Non-Faculty |
| Job Category |
Non-Faculty Information Technology |
| Organizational Unit Overview |
Eastern Area Health Education Center (Eastern
AHEC) is a private, nonprofit educational organization affiliated with East Carolina University (
ECU). The mission of Eastern
AHEC, in accordance with the Statewide
AHEC Program, is to provide and support educational activities and services with a focus on primary care in rural communities and those with less access to resources to recruit, train, and retain the workforce needed to create a healthy North Carolina. Eastern
AHEC functions in close collaboration with East Carolina University, and with the other NC University programs in Nursing, Allied Health, Public Health, Medicine, and Pharmacy, as well as other institutions of higher education. Eastern
AHEC serves 23 counties in the eastern part of the state and is one of nine centers located in North Carolina. Governance is by a Board of Directors with representation from regional health care institutions, the community at large, and the community college system. Mental Health Education provides services to the five Area L counties as well as the 23 counties in our region. The administrative structure of Eastern
AHEC consists of an Executive Director, a Chief Administrative Officer, a Director of Fiscal Services, a Director of Information & Technology Services (
ITS), a Director of Communication, a Director of Educational Support Services, and six Division Directors which includes; Quality Support Center, Public Health /
ORPCE / and Student Services, Mental Health Education, Nursing and Allied Health Education (the approved provider unit), Continuing Medical Education / Dental / Pharmacy CE Education, Pharmacy Education and Library Services. |
| Job Duties |
The Brody School of Medicine (
BSOM) Eastern Area Health Education Center (Eastern
AHEC) department at East Carolina University is seeking a (
12-month, AT WILL) Director of Information Technology and Services, Eastern
AHEC. The Director of Information Technology and Services, Eastern
AHEC, is responsible for leading all technology operations for Eastern
AHEC, including infrastructure, security, applications, and management of 4 technical staff. This role provides strategic and technical leadership, ensuring systems and services are reliable, secure, and aligned with organizational goals. The Director works closely with Eastern
AHEC senior leadership across the organization and serves as the voice of IT for Eastern
AHEC when interacting with the NC
AHEC Program Office. Key responsibilities include Leadership, Planning, and Management; Application & Data Management; Solution Development & Support, and Infrastructure & Security.
Our operating environment consists mostly of on-prem services based primarily on Windows Server, with some virtualization and Linux elements working toward further transition of certain services to the cloud. Additionally, we have services hosted in partnership with
ECU and utilize proprietary systems from NC
AHEC. Our technology stack includes
SQL Server and MySQL databases, proprietary web apps on ColdFusion, and PowerShell for automation tasks.
The Job Duties Include:
Application & Data Management (approx 35%):
- Administer NC AHEC applications (CRM, LMS, registration, reporting).
- Ensure data integrity, quality assurance, and generate reports for internal and external stakeholders.
- Create and implement systems and processes to manage data transfer between disparate systems.
- Support application enhancements and provide staff training.
Solution Development & Support (approx 35%):
- Design and maintain web-based applications and databases.
- Collaborate with stakeholders to develop technology solutions to business challenges.
- Provide technical guidance and end-user support.
Leadership, Planning, and Management (approx 20%):
- Direct IT strategy, planning, and budgeting for all aspects of Eastern AHEC.
- Serve as the primary liaison for NC AHEC technology initiatives and statewide systems.
- Lead IT projects from planning through implementation.
- Coordinate resources, timelines, and vendor relationships.
- Manage the IT staff of four.
Infrastructure & Security Oversight (approx 10%):
- Oversee and ensure stable and secure personal computing environments for a staff of 50.
- Oversee technical management of classroom spaces, including audio-visual support
- Oversee and ensure stable and secure network environments - servers, networks, virtualization, and core systems.
- Oversee and ensure appropriate security controls, backups, disaster recovery, and end-user training around security issues.
Contingent upon the availability of funds
|
| Minimum Education/Experience |
Bachelor's degree and 4 years of relevant experience or equivalent combination of education and experience. |
| License or Certification Required by Statute or Regulation |
N/A |
| Preferred Experience, Skills, Training/Education |
- Master's degree in IT or related field.
- In-depth experience with SQL Server, MySQL databases, proprietary web apps in ColdFusion, and PowerShell for automation.
- Fluency in using SQL to extract and transform data.
- Certification in project management or a related IT field.
- At least 2 years of experience in IT operations.
- Prior experience leading and managing IT projects and personnel.
- Strong communication skills with technical and non-technical audiences.
|
| Special Instructions to Applicant |
East Carolina University requires applicants to submit a candidate profile online to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.
At the time of employment, two or three original letters of reference, official transcripts, a criminal background check, and proper documentation of identity and employability are required. Please be aware that if selected for an interview, an automatic e-mail will be sent to the individuals entered by the applicant in the References section of the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement.
Applicants must be currently authorized to work in the United States on a full-time basis. |
| Additional Instructions to Applicant |
In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable. |
| Job Open Date |
03/13/2026 |
| Open Until Filled |
Yes |
| Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date. |
|
| Initial Screening Begins |
03/28/2026 |
| Rank Level |
|
| Quick Link for Direct Access to Posting |
https://ecu.peopleadmin.com/postings/92141 |
| Nondiscrimination Statement |
East Carolina University is committed to workforce success and cultivating a culture of care for our employees.
ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (
ADAAA) should contact the
ADA Coordinator at (252) 737-1018 (Voice/
TTY) or
ADA-Coordinator@ecu.edu. |
| Eligibility for Employment |
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |
| Department for People Operations, Success, and Opportunity |
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00
EST. |
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