New

Patient Service Specialist

TEKsystems
$17.00 - $22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New Hampshire, Portsmouth
Mar 15, 2026
Patient Service Specialist - Onsite \| Portsmouth, NH Location: Portsmouth, NH 03801 Schedule: * Monday, Wednesday, Friday: 7:00 AM - 4:00 PM * Tuesday, Thursday: 9:00 AM - 6:00 PM * Type: Contract-to-Hire * Category: Patient Registrar / Patient Service Representative * Experience Level: Intermediate (open to earlycareer candidates with a strong customer service background) About the Role We are seeking a Patient Service Specialist to join a busy clinical care environment and deliver exceptional service to patients, families, internal team members, and external partners. This role supports the smooth flow of daily operations by coordinating patient services, managing administrative tasks, and ensuring an accurate, efficient revenue cycle process. You will be the first point of contact for patients, helping them feel supported while navigating appointments, registration, insurance requirements, and checkout procedures. This is a great opportunity for someone with strong customer service skills who enjoys patient interaction and thrives in a servicedriven setting. Key Responsibilities * Greet, register, and check out patients while explaining visit expectations and next steps * Schedule patient appointments both in person and over the phone * Communicate regularly with insurance companies, attorney offices, translation services, and internal departments * Collect copays, manage payer approvals, and complete insurance verifications and authorizations * Prepare patient intake forms ahead of appointments to ensure timely service * Verify insurance eligibility and advise patients regarding financial responsibility * Meet quality assurance standards and follow established payment control procedures * Maintain accurate administrative records and documentation * Help maintain a clean, safe, and welcoming office environment * Collaborate with operational leaders and team members to resolve issues and improve service delivery Required Skills & Qualifications * Strong customer service orientation and ability to remain professional in challenging conversations * Proven experience using desktop computers and Microsoft Office applications * Ability to operate office equipment such as phones, copiers, and fax machines * Experience in customer-facing roles (retail, hospitality, healthcare, reception, etc.) is welcomed * Open to recent bachelor's degree graduates with no formal experience Preferred Traits * Patientcentered mindset * Excellent interpersonal and communication skills * Ability to multitask in a busy office environment * Comfortable working with confidential information * Positive, teamoriented attitude Work Environment & Team Culture You'll be joining a tenured, supportive, and familyoriented team known for a positive, laidback atmosphere. This role offers meaningful daily interaction with patients and the chance to contribute directly to improving clinic operations and patient outcomes. Job Type & LocationThis is a Contract to Hire position based out of Portsmouth, NH. Pay and BenefitsThe pay range for this position is $17.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Portsmouth,NH. Application DeadlineThis position is anticipated to close on Mar 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.