New

Call Center Customer Service Representative

TEKsystems
$19.00 / hr
life insurance, paid holidays, sick time, 401(k), retirement plan
United States, Pennsylvania, Harrisburg
Mar 15, 2026
Launch Your Career: Become a Call Center Customer Service Representative! Pay Rate: $19/hr Schedule: Monday-Friday, Day Shifts (hours assigned by OPM) Benefits: Paid Holidays, PTO accrual starting day one, and eligibility to apply for workfromhome after 90 days What You'll Do * Answer inbound calls from customers regarding account information * Process new applications and payments over the phone * Update account details, handle adjustments, and prepare reports * Respond to customer concerns via phone, mail, and email * Clearly explain policies, terms, and conditions in a professional manner * Maintain accurate documentation and follow up as needed Skills & Qualifications Must Haves: * 1+ year of customer service experience in a call center environment * Proficient computer literacy and accurate data entry skills * High School Diploma or GED (required for onboarding) * Reliable transportation and strong attendance record * Positive demeanor and ability to work in a team environment Nice to Have: * Previous call center, insurance, or banking experience * Familiarity with Microsoft Office Why You'll Love Working Here * Paid Holidays & PTO from day one * Voluntary overtime at timeandahalf during busy seasons * Permanent, longterm roles with stability * Fun workplace culture: holiday luncheons, desk decorating contests, food trucks * Spacious cubicle workstations in a modern office environment Ready to join a team that keeps America moving? Apply today to become one of our Call Center Customer Service Representative! Job Type & LocationThis is a Contract position based out of Harrisburg, PA. Pay and BenefitsThe pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Harrisburg,PA. Application DeadlineThis position is anticipated to close on Mar 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.