New

Head of Consumer & SMB Platforms

Valley National Bank
United States, New Jersey, Morristown
Mar 26, 2026
Responsibilities include but are not limited to: Develop and execute on a strategic roadmap for the technology platforms for the Consumer and Small Business segment of the bank Oversee the development and management of origination and online banking platforms (internal and third party), to drive competitive data-driven onboarding and digital banking experiences Partner with data engineering and data science teams to drive integration between operational and analytical platforms to enable AI-driven customer experiences and deep customer insights Manage loan origination systems, streamlining processes and enhancing efficiency to reduce friction in the loan origination process Collaborate with cross-functional teams, including product management, marketing, technology, data-analytics, risk/compliance, information security to ensure cohesive and integrated platform solutions Foster a customer-centric mindset within the team, prioritizing user experiences and customer satisfaction Lead and mentor a team of professionals, providing guidance, support, and development opportunities to enhance team performance and growth Stay abreast of industry trends and actively use benchmarks to maintain competitive customer experiences and efficient use of technology platforms Ensure compliance with regulatory requirements and industry standards, maintaining the highest level of integrity and trust in all platform operations