Supervisor Operations NE

Life Line Ambulance

JOBTITLE:OperationsSupervisor
DEPARTMENT:Operations
REPORTS TO:Administrative Supervisor
FLSA STATUS:Non-Exempt
We offer competitive pay based on certification level and experience!

IMMEDIATELYHIRING! OPERATIONS SUPERVISORFull-TimeOpportunity!!
We invite you to join a team of highly skilled emergency medical experts and providers!
Our mission of providing care to the world at amoment's noticeis at the heart of everything we do. We are caregivers, first andforemostand we will be there when you need us.

JOB SUMMARY:
The Operations Supervisor is the first line of support and supervision over the actual delivery of care and transport service for the operating division. The primary responsibility of Operations Supervisor is to direct and support field personnel to ensure cost effective, professional delivery of service and care to customers/patients. This position is off the truck and works 24-hour shifts.

ESSENTIAL DUTIES/FUNCTIONS:
*Supportquality field operations through daily contact, oversight, communication, and evaluationof field staff.
* Act as a liaison between the company and its patients, public safety agencies, training institutions, hospital representatives, and other applicable personnel.
* Mentor employees, conduct performance evaluations, provide disciplinary actions to assigned personnel, andfacilitateindividual and team development to drive positive results.
* Work with other members of the Management and Supervisory team to minimize problems, correctstaffingand scheduling issues, and continuously improve service.
*Participatein the development, formulation, modification, and implementation of department policies, standards, regulations, and general operating guidelines and procedures associated with EMS delivery.
*Maintain appropriate staffinglevels for field units, manage shift calendars, andcover open shifts withappropriate employeeassignments.
* Supervise the effective operation,utilization, and maintenance of medical apparatus and equipment.
* Thoroughly investigate incidents and complaints involving assigned units or personnel and resolve in the best manner possible.
* Prepare reports and manageprojects asassigned by the Operations Managerand/or Administrative Supervisor.
* Assure that all necessary payroll is properly completed andsubmitted in a timely manner.
*Assistwith and engage in the recruitment and training of new employees.
* Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, and promotion.
*Comply withand enforce all applicable laws, policies, and procedures.
* Perform other duties as assigned.

QUALIFICATIONS
Experience:
* EMS Field Experience
* Past EMS supervisory experience
* Field Training officer experience or Instructor experience
Education/Certifications:
*High school diploma or equivalent (GED)
*State Paramedicor EMT Certification
*State Driver's License
* Driving record compliant with company policy
* Pass Physical Agility Test
*BLS, ACLS, PALS

REPORTING RELATIONSHIPS
Reports to:Administrative Supervisor
Interrelationships: Operations; Clinical;Operations Management

Anticipated close date: April 8,2026

EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providingreasonable accommodationsfor individuals with a disability.