New

Service Rep Helper-Temporary (5)

National Grid
$32.55 per hour.
United States, New York, Liverpool
Mar 26, 2026
About the position: National Grid is presently seeking Temporary Service Representative Helpers at our Liverpool location, at a starting wage rate of $32.55 per hour. Under general supervision to read customers' meters as assigned and record using a variety of media; upload/download meter reading data in Itron; read and reset demand registers; report all inactive meters showing use and obtain name and previous address of user, if possible; report all defective meters and irregular conditions; report all suspected theft and gas leaks upon discovery; list all skipped readings and retrace route to pick up skips. Specific duties include, but may not be limited to, the following: Drive and operate Automated Meter Reading equipment and upload/download data Report unusual conditions Reset demand meters and install reset seals Install temporary meter seals Verify meter number and read Check multiplier and constant "Read meter only" type ser vice orders, i.e verify meter number, check estimate read Assist with gas fitting work AMR/ ERT functional check (Read One) Guard down wires during storms following initial identification. May also be utilized as a rider for designated two-person areas; assist with higher level metering services work and deployed for emergency work to stand by down wires. Job Qualifications: Valid driver's license required with a safe driving history that meets National Grid's Safe Driver policy. Must have or obtain a valid USDOT Medical Card (in applicable locations) Must pass validated aptitude test Must be able to handle customer interactions in a professional manner, perform moderately strenuous physical work, and demonstrate the aptitude to learn and carry out operational duties. Note: This is a non-progression job. NOTE: External Employees Hired into CMS will be required to remain in the department for a period of (5) years. Salary: $32.55/Hr Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions. Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union. National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144. National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans. Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.