New

Manager, Sales Development - Chicago

salesforce.com, inc.
parental leave, 401(k)
United States, Illinois, Chicago
Mar 26, 2026
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As a Sales Development Leader, you will be leading a team of Sales Development Representatives selling the entire Salesforce Customer Success Platform across multiple verticals. We are looking for a sales leader with great energy, leadership, and initiative to drive team performance and sales for our SMB (Small, Medium sized business) team. You will formulate and implement a strategy to hit and exceed team and department targets. This role works in partnership with Sales, Marketing, Partner Alliances, Services & HR, therefore cross-company engagement and orchestration is crucial. The candidate will be a high impact individual capable of driving outstanding business results & first-class employee development. The Sales Leader is fully responsible for developing and leading the team to generate revenue and achieve individual team and organizational quotas. Aligning to the sales strategy, the Sales Leader defines and implements plans for the assigned Accounts to achieve sales objectives. Your Impact: The teams you lead here at Salesforce will directly impact the growth of our overall organization. You will coach your team to develop in their careers, and inspire your team to do the best work of their life. Responsibilities include: Hire, Train, and Develop a team of SDRs Develop teams into sales-ready candidates for their future sales career Create Industry Specific Pipeline Programs to drive Pipeline and Revenue Motivate Individuals and Team to exceed objectives through coaching, regular broadcast of results, and creative incentives Regularly report on Team/Individual Results - Pipeline Generation, Quality of Pipeline, Revenue Forecasting Work closely with Marketing on defining Campaign follow-up and reporting Work closely with Head of AMER SDR Sales and Sales Leaders to ensure Pipeline Quality/Quantity and proper follow-up Lead and manage change initiatives, effectively navigating ambiguity to drive organizational success and ensure seamless transitions. Work closely with Operations to make recommendations on process improvements Identify and make recommendations for improvement in the areas of Process, Efficiency, Productivity Provide direct, actionable feedback to direct reports to support their professional development and performance improvement. Your Qualifications: At least one year of full-cycle, quota-carrying Account Executive sales experience Excellent presentation and executive engagement skills Proven ability to analyze complex data sets and leverage insights to drive strategic decision-making and optimize business outcomes. Excellent interpersonal skills with the ability to inspire and build trusted relationships (internally and externally) A self-starter who can thrive in a fast paced environment Nice to have: Background in leading sales teams Shown ability to create hard-working teams and lead them to success This role requires being in the Chicago office 4 days a week Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $123,100 - $153,660 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $147,400 - $168,870 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.