Manager, Digital Research Data

Key Responsibilities

• Lead a team of analysts and data professionals responsible for supporting and enhancing core research data platforms such as RPDR, PDSR, and emerging research data hubs.
• Oversee new data integrations, maintain data ontologies, and provide ongoing application support to ensure reliable, secure, and scalable research data access across the MGB research community.
• Bridge the needs of researchers with technical and data solutions, ensuring research systems, data models, and access pathways align with organizational priorities, compliance requirements, and long-term data strategy.
• Translate complex research and business requirements into actionable technical work, prioritizing initiatives based on research impact, feasibility, and strategic value.
• Allocate team resources, manage deliverables, and ensure enhancements and integrations meet defined service levels and researcher expectations.
• Coordinate with Digital, cloud, analytics, and governance teams to ensure compliant data access and accelerate discovery.
• Support future-state platform planning, improve the intake and triage of data requests, and strengthen partnerships with investigators, product owners, and enterprise stakeholders.
• Drive process optimization and data-driven decision-making to ensure research data services remain responsive, sustainable, and aligned with institutional and regulatory standards.
• Mentor and guide business analysts through targeted performance feedback, skill development, and cross-training opportunities to foster professional growth and deliver valuable insights and solutions to the organization.

Required

• Minimum of 6-8 years of relevant experience in business systems analysis or related roles in healthcare, research support, operations, or digital project management.
• At least 4 years of experience managing direct reports or leading cross-functional teams.
• Proficient leadership and management skills, with the ability to support, improve, and motivate a team.
• Excellent communication and interpersonal skills, with a demonstrated ability to build relationships and collaborate effectively with stakeholders at all levels of the organization, and to translate user needs into clear requirements.
• Proficiency in relevant business tools and software. Knowledgeable in system design, build, testing, and implementation. Excellent analytic skills.
• Knowledge of roadmap planning, user feedback integration, and support strategies for research-facing platforms.
• Comfortable working across technical and non-technical stakeholders, including researchers, analysts, and product teams.
• Demonstrated experience in a complex healthcare or academic research environment.
• Bachelor's degree from an accredited institution required.

Supervisory Responsibilities

• Directly manage up to five staff members within digital research data team.
• Oversee performance management, staff development, and daily operations of the analytics team.
• Recruit and retain qualified personnel, foster team collaboration, and address performance concerns as needed.
• Provide coaching and mentorship to ensure professional growth and alignment with organizational goals.

Working Model Requirements

• M-F Eastern Business Hours Full Time required

• Hybrid model includes in person onsite work at MGB local sites, weekly or monthly, to be determined based on business needs

• Must be flexible for weekly or monthly in person stakeholder meetings, team meetings and internal customer needs

• On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment