IT Manager - Enterprise Technology Architecture Ops & Enablement

Job Profile Summary

To manage the design and development activities for a group. Responsibility includes systems and application analysis, programming, feasibility studies, etc. This role leads an Enterprise Technology Architecture team that supports Enterprise Technology Architecture Ops & Enablement team. The team is composed of architects that are responsible for processes, and platforms that keep enterprise technology running reliably while empowering employees with the tools, support, and capabilities they need to work effectively.

The IT Manager will oversee highly experienced architects who influence enterprise-wide initiatives, technology roadmaps, and strategic transformation programs. This position partners closely with Enterprise Architecture, Domain Architecture, Engineering, Information Security, Infrastructure, and Executive leadership to ensure alignment between business strategy and technology direction.

Reporting to Managing Director of Enterprise Technology Architecture, this role requires deep technical expertise, strong architectural experience, and exceptional executive communication skills to drive enterprise clarity, governance, and innovation.

 Essential Functions

• Lead and manage a team of Architects
• Drive adoption of enterprise tools through training, communication, and enablement programs.
• Partner with executive leadership and VP-level stakeholders to translate strategic objectives into actionable technology direction.
• Identify and remove friction points in employee technology workflows.
• Oversee feasibility studies, architectural evaluations, and technology assessments to guide strategic investments.
• Promote adoption of modern architectural principles such as cloud native applications
• Promote appropriate use of AI in architecture and technology evaluations.
• Ensure architectural governance processes are followed while enabling agility and innovation.
• Mentor and develop architects to expand enterprise influence and technical leadership capabilities.

Minimum Education

Bachelor's Degree/equivalent in computer science, math or directly related quantitative degree or related field.

Minimum Experience

• Five (5) years systems development experience which includes programming.
• Skilled in one or more programming languages.
• If position is in mainframe environment, complex systems experience on IBM operating systems or microprocessors required.
• Experience in the technical design and development of major data processing projects. IMS experience.
• If position is in client/server environment, systems development experience to include distributed systems is required.
• Experience in client/server technology, object oriented (OO) development or case tools.
• Experience in the technical design and development of major client/server projects.

Preferred Experience & Qualifications

• 10+ years of progressive experience in enterprise technology architecture roles.
• Demonstrated expertise across multiple technology domains (cloud platforms, distributed systems, data architecture, integration patterns, APIs, modernization strategies).
• Prior experience leading architects or high-performing technical teams.
• Proven ability to influence VP and executive-level stakeholders.
• Experience driving enterprise transformation, simplification, and modernization initiatives.
• Strong understanding of cross-domain integration and enterprise governance models.

Knowledge, Skills, and Abilities

• Deep knowledge of software engineering and enterprise architecture principles.
• Broad technical expertise across multiple technology stacks and platforms.
• Ability to evaluate and recommend emerging technologies aligned to enterprise strategy.
• Exceptional verbal and written communication skills with the ability to articulate complex technical concepts to executive audiences.
• Strong strategic thinking and enterprise-level problem-solving skills.
• Proven leadership capability in managing highly experienced, senior-level architects.
• Ability to operate effectively in ambiguous, cross-organizational environments.
• Strong management, human relations, and organizational leadership skills.
• Ability to build trust and credibility across technical and business communities.

Preferred Qualifications:

Pay Ranges:

USA: $9,208.38/mo - $20,872.33/mo, CO: $9,208.38/mo - $20,002.65/mo, CA: $9,719.96/mo - $16,575.08/mo, NJ: $9,719.96/mo - $15,551.93/mo, OH & VT: $9,719.96/mo - $16,523.93/mo, MN: $9,719.96/mo - $19,132.97/mo, IL & NV: $9,719.96/mo - $20,002.65/mo, MD, NY & WA: $9,719.96/mo - $20,872.33/mo, MA: $10,231.53/mo - $20,872.33/mo, RI: $11,254.69/mo - $19,132.97/mo, CT: $11,254.69/mo - $20,002.65/mo, DC & HI: $11,766.26/mo - $20,002.65/mo, NYC: $11,766.26/mo - $20,872.33/mo

Domicile Information: This position is eligible for telecommuting and may be located anywhere within the United States excluding AK, HI and U.S. territories. For employees who live within a 50-mile radius of a FedEx office location, you may be required to work at a FedEx Campus several times per week.

Pay Transparency:

Pay:

Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations.  If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)