EMS Outreach Coordinator

Job Title: Coordinator

Location: Clara Maass Medical Center

Department Name: Emergency Department

Req #: 0000240852

Status: Hourly

Shift: Day

Pay Range: $32.00 - $40.00 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

Emergency Department (ED) and prehospital Emergency Medical Services (EMS) partners. This role is responsible for enhancing communication, identifying educational opportunities, and improving the quality of emergency care delivered to our community. The EMS Outreach Coordinator supports the outreach and quality requirements of Clara Maass's Trauma, Stroke, STEMI, Pediatrics, and other specialty programs, and acts as a key resource for hospital staff and physicians regarding prehospital care and EMS-related issues.

The EMS Outreach Coordinator maintains a presence in CMMC Emergency Department to enable informal communication, provide real-time education, and build relationships with EMS and Emergency Department providers. This individual will review EMS and Emergency Department patient care records to identify trends and opportunities for improvement as well as provide education to pre-hospital providers. This individual works with Emergency Services leadership and other key stakeholders to advocate for and implement changes. The EMS Outreach Coordinator will facilitate and deliver EMS educational programming, including ALS Consortium, Emergency Education Center, and Simulation Center activities. These activities will span the spectrum, ranging from identifying areas of need through quality assurance/quality improvement activities, program required content, and developing and delivering new programming

Qualifications:

Required:

• High School Graduate or GED
• New Jersey EMT Certification
• Minimum of 3 years of experience in EMS, with at least 1 year in a leadership, supervisory, or educator role
• BLS, ACLS, and PALS certifications
• Strong knowledge of EMS operations, hospital emergency department processes, and regulatory standards

• Excellent communication, organizational, and interpersonal skills

• Ability to work collaboratively with multidisciplinary teams

• Proficiency in Microsoft Office and EMS data management systems

Preferred:

• Current New Jersey Paramedic certification
• Bachelor's degree in healthcare, emergency management, or related field
• BLS, ACLS, and PALS instructor certifications

Certifications and Licenses Required:

• High School Graduate or GED
• New Jersey EMT Certification
• BLS, ACLS, and PALS certifications

Essential Functions:

• Serve as the main point of contact between Clara Maass ED and EMS providers, fostering strong, supportive relationships with local EMS agencies and individual field providers.

• Maintain a visible presence in the ED to enable informal communication, provide real-time education, and build collaborative partnerships with EMS and hospital staff.

• Coordinate and facilitate communication between EMS partners and Clara Maass programs, including Emergency Medicine, Cardiology (STEMI), Pediatrics, and Neurology/Stroke.

• Provide guided access for EMS providers to hospital leadership to address and act on identified opportunities for improvement.

  Education & Training

• Develop, coordinate, and deliver ongoing education and training for EMS personnel, including continuing education, skills assessments, and simulation activities

• Facilitate and participate in scheduled EMS-related educational outreach programs, such as STEMI, Stroke, Trauma, Burn, and Pediatric events

• Collaborate with hospital departments and EMS leadership to identify educational needs and develop targeted programming

• Serve as an instructor for EMS educational offerings

  Quality Improvement & Data Analysis:

• Review EMS and ED patient care records to identify trends, quality issues, and opportunities for improvement

• Lead and participate in case reviews, particularly when requested by EMS providers, and provide feedback on patient outcomes

• Monitor real-time patient care transitions between EMS and ED staff to identify and implement process improvements

• Collect, analyze, and report EMS data to support operational decision-making, regulatory compliance, and performance improvement

• Set and communicate quality metrics and track progress toward system-wide quality improvement goals

  Program Development & Outreach:

• Support the requirements for programmatic designations (e.g., Stroke, STEMI, Pediatrics) by ensuring EMS integration and compliance.

• Represent Clara Maass Medical Center at EMS community events, regional EMS councils, and public safety meetings to promote hospital services and foster community partnerships.

• Solicit and incorporate feedback from EMS providers to identify and address areas for system-wide improvement.

Regulatory & Professional Engagement:

• Ensure compliance with all relevant New Jersey and federal EMS regulations and standards.
• Maintain knowledge of current state and national EMS certification requirements.
• Attend and represent Clara Maass at local, regional, and state EMS-related meetings, committees, and conferences as appropriate.

Scheduling Requirements:

• Full-Time, Days
• Monday-Friday with occasional evenings, weekends, or on-call responsibilities as needed

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ....and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer