Operations Coordinator

Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace

As Embry-Riddle Aeronautical University marks its Centennial, we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ - and a Worldwide network spanning nearly 120 global locations - Embry-Riddle stands as the world's largest aviation and aerospace university.

For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery.

As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible.

The Opportunity

Join the Office of the Registrar as an Operations Coordinator and play a critical role in supporting institutional compliance, data integrity, and student record management across a dynamic, multi-term academic environment. This position offers the opportunity to serve as a technical and operational expert, ensuring accurate reporting to key external agencies such as the National Student Clearinghouse (NSC), National Student Loan Data System (NSLDS), and state regulatory bodies.

In this role, you will collaborate cross-functionally with academic departments, financial aid, and business analysts to optimize reporting processes, enhance system efficiencies, and support strategic initiatives. You will contribute directly to audit readiness, regulatory compliance, and the continuous improvement of registrar operations, while also helping shape academic partnerships through transfer evaluations and articulation agreements.

This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced, data-driven environment and is passionate about higher education operations, compliance, and student success.

Perks Await You at Embry-Riddle!

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health-because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!

• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.

• Generous Time Off: Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Compensation

The annual salary range for this position is up to $45,000. The final offer will consider the candidate's skills, qualifications, and experience, along with applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Required Education and Qualifications:

• Bachelor's degree required.

• Minimum of 3-5 years of related experience, preferably in higher education, academic records management, or information systems.

• Strong analytical and technical skills, including experience with Microsoft Office Suite (Excel, Access, Word, PowerPoint, Outlook) and the ability to learn new systems; experience with Campus Solutions or similar systems is highly desirable.

• Demonstrated ability to manage multiple projects and deadlines in a complex, fast-paced environment.

• Knowledge of academic policies, registrar functions, enrollment reporting, and compliance standards (e.g., FERPA, NSLDS, NSC); experience supporting audits is a plus.

• Experience analyzing and reconciling data with a high degree of accuracy and attention to detail.

• Excellent written and verbal communication skills, with the ability to collaborate effectively across all levels of the organization.

• Strong organizational, problem-solving, and process improvement skills.

• Ability to work independently, exercise sound judgment, and maintain confidentiality of sensitive information.

• Customer service-oriented mindset with the ability to build and maintain effective working relationships.

Application process/requirements

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition numberR311214. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter

• Full Resume

• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact eraujobs@erau.edu and should not reach out to hiring managers or staff.