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RPS (Reactive Problem Solving) MBB (Master Black Belt)
#2014142
Auburn Hills, Michigan, United States
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Job Description
MISSION:
- Identify root causes and implement rapid, effective solutions for urgent, high-impact issues.
- Resolve product quality concerns to minimize warranty claims and enhance customer satisfaction.
MAIN TASKS:
- Lead the implementation of RPS methodologies and competencies, ensuring alignment with organizational goals and continuous improvement initiatives.
- Drive the resolution of quality issues by leveraging business metrics to prioritize and address critical concerns effectively.
- Teach, coach and mentor team members in the application of structured problem-solving methodologies, fostering a culture of continuous learning and improvement.
- Provide global cross-functional support for complex problem-solving activities, collaborating with diverse teams to ensure timely and effective resolutions.
- Adopt a strategic, big-picture approach to problem-solving and issue resolution, considering both immediate fixes and long-term improvements.
- Apply advanced problem-solving tools and techniques to identify and resolve non-conformance issues, ensuring robust and sustainable solutions.
- Quickly and accurately define problems, identify root causes, and implement effective corrective actions.
- Lead and direct problem-solving initiatives, acting as a subject matter expert in reactive methodologies such as Shainin Red X and Kepner-Tregoe.
- Serve as a mentor and expert in Kepner-Tregoe and Shainin methodologies, guiding teams in their practical application.
- Support the development of robust solutions to ensure consistent application of design standards and best practices.
- Set clear goals, prioritize tasks, and manage multiple technical and business projects in a dynamic and fast-paced environment.
Behavioral Skills:
- Effective Communication: Clearly and confidently conveys information, ideas, and expectations to diverse audiences.
- Cross-Functional Collaboration: Works seamlessly with colleagues at all organizational levels to achieve shared goals.
- Proven Team Leadership: Demonstrates strong leadership capabilities through successful team coordination and guidance.
- Team Engagement and Motivation: Inspires and energizes team members to perform at their best and stay aligned with objectives.
- Thrives in Fast-Paced Environments: Delivers high-quality results independently, even under pressure and with minimal supervision.
- Self-Directed Learning: Proactively seeks out opportunities to learn and grow, adapting quickly to new challenges and technologies.
Location(s)
1000 Chrysler Drive,
Auburn Hills
,
Michigan
48326
, United States Requirements
Basic Qualifications:
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field
- A minimum of 10 Years of Problem-Solving Experience: Proven track record using Shainin Red X and Kepner-Tregoe methodologies to resolve complex technical issues.
- Certified Shainin Red X Master: Extensive hands-on experience applying Red X methodologies across diverse vehicle systems and manufacturing processes.
- Broad Technical Knowledge Base :Preferably familiar with Manufacturing, Quality, Mathematics, Physics, Chemistry, Business, or Statistics. Other degrees considered with relevant professional experience.
- Advanced Data Analysis Skills: Proficient in statistical analysis and spreadsheet tools for data-driven decision-making.
- Expert in Brainstorming and Concept Development Tools: Skilled in leveraging creative and analytical tools to generate and refine innovative solutions.
- Experience with Software and Electrical Components: Practical knowledge of development and troubleshooting in software and electronic systems.
Stellantis
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Additional Job Posting Information
Our Benefits - Designed with You in Mind Comprehensive Health & Well-being Coverage From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected. Generous Paid Time Off
We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most. Competitive Retirement Savings Plans We help you plan for the future with:
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don't contribute
Income Protection & Insurance Options Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters. Company Vehicle Lease Program Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products. Family Building Benefit We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy. Support for Your Growth and Giving Back We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more! When you join us, you're not just building a career - you're joining a company that supports you, inside and outside of work. |
Stellantis
parental leave, paid time off, paid holidays, sick time, tuition reimbursement, 401(k), company vehicle
Apr 08, 2026