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Grand Rapids Kroc Center - HR Generalist

The Salvation Army USA Central Territory
United States, Michigan, Grand Rapids
Apr 08, 2026

Position Summary: The Kroc HR Generalist is responsible for day-to-day administration and implementation of
HR policies and procedures. Provides support to the leadership team in the area of human resource
management.

Essential Responsibilities:



  • Input new employee information into payroll and timekeeping systems to create employee record.
  • Assist with payroll processing: Collecting and verifying employee and timekeeping data to ensure
    accurate wages, transfer codes and time edits.
  • Updating payroll information for promotions, transfers, terminations, and new hires.
  • Administer and manage the time and attendance system in collaboration with DHQ HR.
  • Coordinate with the Payroll Assistant to ensure all benefits enrollments, terminations, and changes for
    the Kroc Center are entered in ADP (HRIS) promptly each pay period.
  • Handle all administrative tasks for onboarding, new-hire orientations," and including data entry in
    human resources information systems (HRIS) and audits for accuracy and compliance.
  • Conducts or acquires background checks and employee eligibility verifications.
  • Verify I-9 documentation and maintain employee personnel file.
  • Enforce, coordinate, monitor, and document mandatory "Kroc" training i.e "safe from harm",
    professional licensure and certification.
  • Responsible for overseeing the employee uniform program; organizing and maintaining inventory,
    ordering, and disbursing uniforms.
  • Ensure the Kroc Center complies with all relevant federal, state, and local employment laws and
    regulations.
  • Protect confidential information according to federal, state, and TSA guidelines, and use discernment
    on if/when to share sensitive information.
  • Update and maintain the Kroc Center supplemental handbook to reflect the unique policies and
    procedures associated with the Kroc Center, in collaboration with DHQ HR.
  • Update and maintain all Kroc Center employee HR files in both electronic and paper format, following
    all TSA, state, and federal guidelines.
  • Resolve employee relations issues by coaching, counseling, and facilitating conflict resolution.
  • Serve as the primary point of contact for all employee relations matters at the Kroc Center, assisting
    employees and managers with general and specific HR questions, and providing excellent customer
    service to all.
  • Escalate complex or sensitive employee relations matters to Kroc Administration and DHQ HR.
  • Create and implement innovative employee engagement initiatives to promote community, peer
    recognition, and a sense of belonging for Kroc Center employees.
  • Collaborate with EAT Committee to plan and execute Kroc Center employee events, including holiday
    parties, appreciation events, and monthly/quarterly gatherings.
  • Support and train managers on HR compliance topics.
  • Attend all staff meetings, as required.
  • Collaborate with DHQ HR on divisional HR projects and initiatives, such as open enrollment.
  • Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions;
    collaborates with departmental managers to understand skills and competencies required for openings


Qualifications:
Education/Experience:
* A bachelor's degree in Human Resources, Business Management, or related field, or equivalent combination
experience
* 5 plus years' experience in human resources or 1-3 years of experience with a Bachelor's degree.
Skills, Knowledge & Abilities:
* Maintain strict confidentiality
Computer Skills:
* Proficient in Microsoft Office 365
* Working knowledge of TEAMS and SharePoint
Certificates and Licenses:
Have CPR/AED/First Aid certification or obtain within 45 days.
* Must have a current valid driver's license and pass the Salvation Army Motor VehicleRecord check
(MVR)
* Complete Safe From Harm training, and keep current as needed

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