Technical Sales Engineer focused on Tier 1 Service Provider Customer

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

This Sales Engineer role supports a Tier 1 service provider by delivering technical leadership and solution design that enable new business growth for Ciena. Embedded on-site at the customer headquarters, this position serves as a trusted technical advisor, translating customer requirements into differentiated optical networking solutions that demonstrate both technical and business value.

How you will make an impact:

• Act as a trusted technical advisor to service provider customers across engineering, operations, and executive stakeholders
• Translate customer requirements into end-to-end solution designs using Ciena hardware, software, and services
• Deliver technical presentations and demonstrations that clearly communicate solution capabilities and business outcomes
• Develop optical network designs and engineering documentation to support new technology proposals
• Create bills of materials, quotes, and customer-facing templates using Excel and related tools
• Collaborate closely with Account Managers to support account strategy and opportunity execution
• Maintain awareness of market trends and portfolio evolution to articulate differentiated value

The must haves:

• Education: Bachelor's degree in Engineering
• Experience: 5+ years of experience in Sales Engineering or architectural roles supporting Tier 1 service providers
• Application of optical networking technologies in network engineering or sales engineering environments
• Utilization of Ciena portfolio elements including RLS, Waveserver, Navigator, Planner Plus, and SAOS
• Creation of optical network designs using Planner Plus
• Presentation of technical solutions to audiences ranging from technical teams to executive leadership
• Ability to influence stakeholders and manage competing priorities in a customer-facing environment
• On-site presence in Dallas, TX three or more days per week without the need for travel

Nice to haves:

• Background in 4G and 5G wireless networking, including xRAN and fronthaul, midhaul, and backhaul architectures
• Exposure to automation, analytics, and AI applications in networking operations
• Industry certifications relevant to optical or service provider networking

Pay Range:

The annual total target compensation pay range for this position is $111,700 - $178,400 USD. This includes both base and incentive compensation.

#LI-WH1

#LI-Remote

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is anEqual Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.