Barista (Part Time) | Toast & Tee

Omni PGA Frisco Resort & Spa

Toast & Tee Coffee Collective is a marketplace with a retro golf vibe serving up elevated breakfast and all-day grab and go items.

This team member will serve our guests by upselling beverages, pastries, and other selections, accurately process orders, and provide excellent service to all guests.

Responsibilities:

• Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Omni Hotels & Resorts.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Counts bank deposit at end of all assigned register shifts, and balances house bank.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Maintains all Omni Hotels & Resorts attendance and punctuality standards.
• Maintains all Moments of Service standards.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using Omni Service Champion (OSC) cards.
• Answers guest questions about menu items.
• Up-sells items.

Qualifications:

• Previous barista experience preferred.
• Must have cash handling experience.
• Must have a flexible availability, including weekends and holidays.
• Must be able to bend, push, pull and stand for extended periods of time.
• Must be able to lift at least 30lbs.
• Must have unexpired Food Handlers and TABC - or obtain upon hire.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.