Sr Talent Management Specialist

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary

The Senior Learning & Development Specialist is a learning professional responsible for designing, developing, and delivering high-impact learning experiences that strengthen and support coworker capability across CDW. This role blends instructional design, facilitation, program and project management, and consulting to support learning and development initiatives aligned to the enterprise business and talent strategy.

This position partners closely with the Director, Learning Strategy and Design, the broader Talent Team, HR Business Partners, and business stakeholders to build scalable, effective, and consistent development programs and offerings. The specialist contributes to the creation and ongoing enhancement of development solutions that accelerate capability building and foster a strong, values-aligned culture.

What you'll do

• Support delivery of enterprise coworker and leadership learning and development strategy and contribute to designing and evolving development solutions aligned to priority initiatives.
• Design, build, deliver, and maintain high-impact learning and development solutions using modern instructional design and blended learning approaches grounded in adult learning theory.
• Establish and maintain governance and SOPs for development assets, ensuring global consistency and quality across job aids, guides, workshops, and digital tools.
• Apply appropriate training methods and modalities (virtual, in-person, hybrid, OnDemand, etc.) based on content and audience needs.
• Support project and program implementation, scaling, and ongoing maintenance, including evaluating effectiveness and measuring impact through surveys, benchmarks, and assessments.
• Support and continuously improve development solutions by staying current on industry trends, best practices, and new technologies.
• Collaborate closely with coworkers, leaders, HRBPs, and global stakeholders, serving as a trusted partner and influencing adoption across levels and functions.
• Operate effectively within a global environment, demonstrating adaptability, strong communication, and relationship-building skills.

What we expect of you

• Bachelor's degree in Human Resources, Leadership Development, Organizational Development, or related field and 5+ years of experience in instructional design, program development, training facilitation, or learning and development roles. * 5+ years of experience using a consultative approach with diverse stakeholders or 9+ years of experience in instructional design, program development, training facilitation, or learning and development roles.
• 5+ years of experience using a consultative approach with diverse stakeholders
• 5+ years of experience using learning technology platforms (e.g., Workday LMS) and design tools such as Articulate, Synthesia, Camtasia, Canva, Brain Shark, and other AI Enabled technology/tools/skills-based systems, etc.
• Experience using project management tools (e.g., Monday.com; Smartsheet, etc.).
• Strong communication skills with the ability to simplify and convey complex concepts.
• Proven ability to operate independently and navigate ambiguity in a fast-paced environment.

Preferred skills, experience, and qualities needed (optional)

• Industry facilitation/assessment/coaching certifications (DDI, Franklin Covey, CCL, Vital Smarts, Clifton Strengths, DISC, Birkman, Hogan, Coaching, etc.).
• Professional certifications (ATD, SHRM, or similar).

Pay range: $84,000 - $119,000 depending on experience and skill set
Annual bonus target of 5% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/

CDW is committed to being an AI-fluent organization

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.