Operations Coordinator (On-site)

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The salary range the University reasonably expects to pay for this position is $55,000 - $62,000.

This posting will remain open until filled with initial applicant review expected to be on or around April 29, 2026.

Remote/Hybrid eligibility: This position is fully on-site.

The University of California, Merced, is the newest of the University of California system's 10 campuses and one of the youngest universities to be designated an R1 research university. With approximately 9,100 undergraduate and graduate students, UC Merced is a smaller, more intimate campus compared to its sister campuses, while equipped and staffed as a cutting edge, 21st century research institution. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships and a growing community in the heart of the San Joaquin Valley, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked in the top 30 among the best public universities in the nation by U.S. News and World Report and #1 for social mobility by the Wall Street Journal, UC Merced is uniquely equipped to provide world class educational opportunities to dynamic and enterprising students in the Valley and throughout the state. In partnership with UC San Francisco, UC Merced has launched a rigorous medical education program that will supply the Valley with culturally competent providers dedicated to improving local access to quality care. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and is accelerating the continued economic development of the region.

Under the supervision of the Associate Director, Recreation & Athletics, the incumbent will be responsible for supervision of the student operations staff and operations of the Recreation Centers on campus. This includes the training, scheduling, and supervising the student staff responsible for operating the Gallo Recreation Center, Student Activities and Athletics Center (SAAC), and Aquatics Center cashiers. In addition the incumbent will be responsible for managing memberships for all Recreation facilities for faculty, staff, and community.

The Operations Coordinator must have a very clear understanding of the following areas of emphasis: customer service, communication team building, staff development and training.

KEY RESPONSIBILITIES

Recreation & Athletics Facility Operations

• Hire, train, supervise, and evaluate building operations staff (Coordinator, Managers on Duty, Recreation Attendants and Cashiers) who operate the Joseph Edward Gallo Recreation Center, the Student Activities and Athletics Center, Recreation Field and Aquatics Center cashier. Schedule and supervise the largest student staff within the department (60+ students) to operate both recreation facilities over 140 hours per week. Oversee all Recreation Center front desk activities: memberships, program registration and point of sale. Work with the administrative staff to resolve cashiering issues. Enforce student employment policies for operations staff. Enforce, through student staffing, facility policies and procedures.

Record Keeping

• Ensure all membership, registration and other facility operations paperwork is completed accurately and in a timely manner. Ensure all operations student staff complete timesheets by assigned deadlines.

Student Staff Supervision

• Recruit, hire, supervise and train operations student staff to staff the Gallo Recreation Center, Student Activities and Athletics Center (SAAC), and Aquatics Center cashiers. Working with the Associate Director, Recreation to ensure all student staff hiring processes are completed for student staff.

EDUCATION and REQUIREMENTS

• Bachelor's degree in related field or equivalent experience.

• Masters degree in related field (Preferred)

• 2 years of experience working with student staff.

• Previous experience working in a collegiate recreation setting. (Preferred)

• Red Cross CPR Certification within 30 days of hire.

• First Aid Certification within 30 days of hire.

CRITICAL KNOWLEDGE AND SKILLS

• Thorough proficiency in the use of basic computer applications relevant to job duties. (Preferred)

• Thorough demonstrated verbal and written communication skills. (Preferred)

• Experience working with undergraduate student staff (Preferred)

• Prior experience in a leadership role or leading others (Preferred)

• Cash handling experience.

• Prior customer service experience.

• Experience working with Fusion, or similar recreation management software.

Background check required.

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Equal Employment Opportunity:
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/