Men's Locker Room Attendant

Position Summary:

Responsible for maintaining a clean, safe, and welcoming men's locker room environment for members and guests. Supports the YMCA's commitment to providing a positive member experience by ensuring facility standards are upheld, responding to member needs, and helping create a respectful, safe and inclusive atmosphere in all men's locker room spaces.

Essential Functions:

• Greet members and guests in a friendly and professional manner.
• Maintain cleanliness and organization of the locker room, restrooms, showers, and adjacent areas through regular monitoring and light cleaning.
• Ensure locker room spaces meet YMCA standards for safety, cleanliness, and overall member experience.
• Provide a visible and approachable presence to support a welcoming and respectful environment.
• Address minor facility or cleanliness concerns in real time and report larger issues to leadership as needed.
• Ensure YMCA policies and guidelines are upheld consistently and respectfully to promote appropriate use of locker room spaces.
• Respond promptly and professionally to member questions or concerns.
• Monitor supply levels (paper products, soap, etc.) and restock as needed.
• Communicate any maintenance, safety, or member experience concerns to appropriate staff.
• Assist with opening, closing, and daily operational procedures as assigned.
• Attends mandatory staff training and meeting.

YMCA Culture & Cause Expectations

Our mission and core values are brought to life by our culture. It's who are, who we aspire to be and how we show up every day. We are cause-driven. We don't just show up, we show up with purpose. As a cause driven leader you are expected to be:

Welcoming-Accept neighbors eagerly, warmly, hospitably, and as equal participants.

Nurturing-To care for, support, and help develop through encouragement.

Hopeful-Take an optimistic or positive view of future outcomes.

Determined-To devote full strength and concentrated attention to the cause.

Genuine-To be honest and open in relationships with others.

YMCA Competencies (Leader):

Mission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience.

Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications:

1. At least 21 years of age.

2. CPR, First Aid, AED certifications within 30 days of hire date.

3. Previous experience in customer service or facility support preferred.

4. Ability to communicate effectively with members, staff and guests.

5. Ability to maintain professionalism and discretion in a member focused environment.

6. Strong attention to detail and commitment to cleanliness and safety standards.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

COMPUTER LITERACY

Skills are essential in all the Microsoft Office applications including Word, and Excel. Ability to use these programs to lighten workload, develop reports and to automate procedures is very necessary. Ability to diagnose basic PC problems and to communicate those problems is very important.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk for long periods of time, bend, reach, lift, sit, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The work is primarily located in the men's locker room and surrounding areas with exposure to humid and wet conditions. The employee is occasionally exposed to fumes and airborne particles, toxic, or caustic chemicals, extreme heat, and/or blood. The noise level in the work environment is usually moderate.

HOURS

Flexible scheduling and availability to work operational hours of the YMCA and sites, which may include days, evenings, and weekends.

The YMCA of Greater Houston provides Equal Employment Opportunities for employment to all employees and applicants, including disability and protected veteran status.