Summary
The Inside Sales Representative is responsible for generating leads, advancing the sales process, closing new business and achieving/assisting in the achievement of opportunity-based sales quotas. This individual will also conduct research to identify leads and reach business targets through telephone and email,The Inside Sales Representative must be goal oriented and customer oriented in order to achieve or exceed the monthly and annual sales target and the company's overall goal.
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Essential Duties and Responsibilities
1. Understand and determine customer requirements and expectations in order to propose specific products and solutions. 2. Maintain existing customers and connecting with potential/new customers by providing accurate product information, superior service and technical expertise. 3. Generate new and repeat sales in order to achieve the sales growth target and increase the company's presence in the market place. 4. Prepare daily customer quotes and submittal packages in a timely manner. 5. Adhere to the established pricing structure to ensure profitability. 6. Up sell and cross sell in order to increase sales, average order size and profitability. 7. Set up and maintain customer files regularly. 8. Establish customer follow up on a regular basis. 9. Ensure the smooth running of sales process. 10. Utilize CRM system for tracking lead, quotes, and order activity. 11. Present sales status reports on a weekly basis 12. Adjust your sales presentation based on success/fail averages 13. Build rapport with customers through friendly, engaging communication 14. Other duties may be assigned by Manager or Supervisor.
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Travel
Nearby site visits to customers are sometimes arranged but they are not mandatory or common
Competencies
- Analytical Decision-Making
- Communication
- Learning & Development
- Planning & Organizing
- Professionalism & Integrity
- Teamwork & Relationship-Building
- Results Orientation
Education and/or Experience
Bachelor's degree or equivalent experience required . Proven track record of successful sales experience preferred but not required.
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Language Skills
Ability to read and interpret speak and write effectively so that ideas and plans can be thoroughly understood. Excellent verbal communication skills and telephone manner. Excellent written and oral communication skills
Reasoning Ability
Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
Able to work under busy conditions and effectively multi-task and balance priorities
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Ability to take initiative and work independently
Computer Skills
Demonstrated proficiency with Microsoft Office Excel, Word, PowerPoint and Microsoft Outlook and with Windows operating systems.
Other Skills
Good people skills
Positive phone voice and presence
Detail oriented and organized
Team player and positive
Ability to take initiative and work independently
Excellent written and oral communication skills
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee will frequently walk and sit; use hands and fingers, handle or feel; reach with hands and arms and talk or listen
- Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment - Office
PlayCore is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Proven track record of successful sales experience preferred but not required. (preferred)
PlayCore
Apr 16, 2026