Student Support Specialist II - Physical Therapy

The Student Support Specialist II provides administrative and student services support within an academic department that houses the Doctor of Physical Therapy (DPT) and Fitness & Programming Management (FPM) degree programs. This position replaces a retiring staff member and is essential to maintaining established operations related to admissions, enrollment, scheduling, student progression, and program coordination. The role serves as a central point of contact for students, faculty, and staff and supports the day to day functioning of both programs.

Job Responsibilities:

• Provide front line administrative and student support for the DPT and FPM programs, serving as a primary point of contact for inquiries
• Coordinate admissions, enrollment, and student record processes, including cohort management, block enrollment, permission numbers, and graduation clearance
• Support accreditation, licensure, and compliance related documentation and reporting, particularly for the DPT program
• Assist with course scheduling, classroom reservations, exam logistics, and academic calendar coordination
• Maintain advising and communication workflows, schedule appointments, and respond to routine student requests
• Prepare verification letters, enrollment confirmations, and other required student documentation
• Support faculty operations including course evaluations, catalog updates, and reporting needs
• Supervise and coordinate student workers as assigned
  Manage routine operational needs such as supply ordering, space scheduling, and coordination with campus offices
• Perform other duties as assigned in support of departmental operations

Monday - Friday
8:00am - 5:00pm

A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary

• Experience working in higher education, academic affairs, or student services
• Experience supporting graduate or professional programs and/or undergraduate degree programs
• Familiarity with student information systems (e.g., myZou), scheduling systems, or learning management platforms
• Knowledge of accreditation, licensure, or compliance related processes
• Strong organizational skills and ability to manage multiple tasks and deadlines
• Demonstrated customer service and effective communication skills
• Proficiency with Microsoft Office applications (Outlook, Word, Excel)

Anticipated Hiring Range: $17.05 - $23.37 per hour
Grade: GGS 007
University Title: Student Support Specialist II
Internal applicants can determine their current grade and university title by accessing the Job Information page through the Additional Employee Info tile in myHR.

Completed online application, cover letter, and resume are required.
Applications must be submitted on-line through the University of Missouri website: https://hr.missouri.edu/job-openings (search for Job Opening 59331).

Applications will be reviewed until well-qualified applicants are identified to advance to the interview process.

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

At the Mizzou College of Health Sciences https://healthsciences.missouri.edu/about/, we work every day to improve the health and well-being of individuals and communities.

As the home of the most popular major on campus, we teach Mizzou students who care about health and are dedicated to serving others. In addition to learning in the classroom, our students spend more than 80,150 hours helping patients every year.

Our faculty are driven to solve real-world problems. They lead the way by conducting research that has power and purpose. From expanding the use of technology in health care to improving mental health and learning in schools, we are discovering ways to make life better for everyone.

Through clinics and community outreach programs, we provide vital services to members of our community and training for our students. We are proud to serve Missourians today while preparing the workforce of tomorrow.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.