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Admitting Clerk (TEMPORARY) - 40hrs/Day Shift

Cooley Dickinson Hospital
United States, Massachusetts, Northampton
22 Atwood Drive (Show on map)
Apr 16, 2026
This position is temporary, with coverage lasting approximately 6 months Responsible for greeting patients, collecting their information, and assisting them with the admissions process. This role will ensure that patient data is recorded accurately and that all necessary paperwork and consent forms are completed. Minimum Qualifications: High School Diploma or Equivalent required (experience in lieu of education requirements are acceptable). Experience in a healthcare or customer service role 1-2 years preferred Knowledge, Skills and Abilities: Excellent communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals. Strong attention to detail and accuracy in entering patient information and maintaining records. Familiarity with electronic health records (EHR) systems and basic computer proficiency. Empathy and compassion to provide a welcoming and caring environment for patients and their families. Ability to handle confidential and sensitive information with discretion and professionalism. This position is temporary, with coverage lasting approximately 6 months. Shift: Monday - Friday 7:45AM-4:15PM Key Roles & Responsibilities: Welcome patients and visitors, obtain their personal and medical information, and enter it into the facility's electronic health records (EHR) system. Coordinate with patients and insurance companies to verify coverage and eligibility for medical services. Assist patients in completing admission forms, consent documents, and any additional paperwork required for their visit. Communicate with patients, families, and caregivers, providing information on the admissions process, required documents, and any necessary preparations. Ensure compliance with patient confidentiality and privacy standards, following Health Insurance Portability and Accountability Act (HIPAA) guidelines. Performs other duties as assigned Complies with all policies and standards. Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.