New

IT Project Support Specialist

Genesis10
life insurance, 401(k)
United States, Texas, Dallas
Apr 16, 2026
Genesis10 is currently seeking IT Project Support Specialist for a long-term 6+ month contract opportunity with our client in the Utilities industry. The position, located in Dallas, TX. 75201 requires the selected candidate to be on site 100% Description The IT Project Support Specialist is primarily responsible for providing support on various End User Computing Technology projects at various client sites. Some (vehicular) travel is involved. Tasks will include but not limited to, imaging PCs, setup PCs, troubleshooting PCs, installing and troubleshooting software, performing IMACs and resolving end-user computer issues. Additionally, this role will support and assist other IT functions, as needed. The successful candidate will possess deep technical knowledge in the required fields, as well as exceptional interpersonal skills. Responsibilities to include but are not limited to: Deliver world-class IT support to onsite and remote end users Independently resolve complex, break/fix issues in person or via telephone Troubleshoot Windows 11 OS issues. Perform installations, replacements, upgrades, and other hardware/software related tasks as needed Provide technical support to Office Services as needed Acts as a resource for IT projects and initiatives in other functional areas as needed Receive and respond to incoming support requests in a timely manner Follow set procedures for logging, reporting, and statistically monitoring desktop operations Set reasonable expectations that can be counted on Present the facts transparently to promote collaborative solutions Job Requirements: Bachelor's degree or equivalent experience (i.e. 7 years' experience in an IT technical role) 5 years' direct experience supporting C-Suite executives and other VIP staff 7 years' experience in desktop hardware, operating systems, smartphones, and printers. 7 years' experience in Microsoft products (Windows, Office, Outlook, Skype, etc.) 7 years' experience in business communication platforms such as messaging, video conferencing, telephony etc. Hands-on troubleshooting experience with the ability to perform under intense scrutiny Working technical knowledge of current protocols, operating systems, and standards Strong written and oral communication skills Analytical and problem-solving abilities, with keen attention to detail Self-motivated and directed, with the ability to effectively prioritize and execute Experience working in a team-oriented, collaborative environment Strong customer-service orientation with a focus on customer satisfaction Highest degree of professionalism and integrity Flexibility to be on call during off hours and weekends Ability to research and test new technologies and solutions Time management and organizational skills Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the qualifications described and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.