Inside Sales Account Manager

As the largest pureplay adhesives company in the world, H.B. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

Position Overview

The Inside Sales Account Manager grows existing customer accounts while developing new business within an assigned territory. This role focuses on proactive account management, consultative selling, and achieving revenue targets.

Key Responsibilities

Account Management & Customer Engagement

• Develop long-term customer relationships through proactive account management aligned to customer business needs

• Establish and document buying trends and purchasing criteria for assigned accounts

• Manage sales at existing accounts and expand business within assigned territory

• Conduct technical discussions to understand customer requirements and recommend appropriate product and service solutions

• Influence and gain alignment with internal and external decision-makers and influencers at all organizational levels

• Periodically visit customer sites as needed

Sales Activity & CRM Management

• Complete 25-35 call activities per day

• Meet targeted customer meeting levels (primarily telephone meetings)

• Record all customer conversations and opportunities accurately in CRM

New Business Development

• Identify, develop, and close new business using tools such as LinkedIn

• Conduct cold calling, market research, and lead sourcing

• Identify decision-makers and influencers and build strong professional relationships

• Develop, enter, and maintain opportunity data within CRM

• Close new business, including pricing recommendations and contact development

Sales Planning & Financial Accountability

• Develop and execute a regional sales plan

• Meet or exceed monthly, quarterly, and annual revenue targets

• Manage assigned sales budgets ($2-8 million) efficiently and within established guidelines

• Implement approved pricing strategies

Minimum Qualifications

• Bachelor's degree in a technical/mechanical or marketing field (or equivalent experience)

• 2-4 years of professional sales experience managing accounts and technical products

• Proven success in prospecting and new business development

• Strong communication, organizational, and consultative selling skills

• CRM proficiency; Salesforce experience preferred

Work Environment

Hybrid office environment; extensive phone-based work with occasional travel (~10%).

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Pay is based on several factors including but not limited to education, work experience, certifications, and geographic location.

In addition to your salary, H.B. Fuller offers employees a competitive total rewards package including comprehensive benefits, incentive and recognitions programs, health & wellness benefits, 401K contributions, paid time off and paid holidays. Eligibility may vary.

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.