New

Director, Business Insights

Zelis Healthcare, LLC
paid time off, 401(k)
United States, Florida, St. Petersburg
Apr 18, 2026
At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview The Director of Business Insights will be a transformational leader responsible for evolving Zelis' insights function from traditional reporting and dashboard delivery into a strategic, AI-enabled capability that drives better business decisions, stronger operational performance, and greater client value. This leader will set the vision for how data, analytics, visualization, and AI come together to generate actionable insights across the Payments organization. The ideal candidate is a strong leader with executive presence, a passion for building high-performing teams, and a proven track record of leading organizational change. They bring deep expertise in analytics, business intelligence, data strategy, and insight storytelling-and know how to translate data into clear, compelling narratives that influence senior leaders and inspire action. This person will raise the bar on the quality of insights, modernize how the team works, and shepherd the organization through AI-driven data and insights transformation. What You'll Do: Define and lead the vision, strategy, and roadmap for Business Insights across the Zelis payments organization, transforming the function from retrospective reporting to proactive, decision-oriented insights. Build a culture of transformation, innovation, and accountability within the team, shifting focus from dashboard production to insight generation, business partnership, and measurable impact. Partner closely with executive leadership to identify the most important operational and client-facing opportunities where data and insights can drive performance, growth, and differentiation. Serve as a trusted advisor to senior leaders, using data-driven storytelling and strong executive presence to influence priorities, decisions, and action. Lead the evolution of the team's analytics operating model, including improved prioritization, governance, intake, delivery standards, and stakeholder engagement. Elevate the quality, clarity, and business relevance of data visualizations, dashboards, and presentations by establishing best practices in visualization design, narrative development, and executive communication. Drive the development of scalable business intelligence and analytics solutions that enable both self-service access and deeper strategic insights for internal stakeholders, payers, and providers. Leverage Snowflake and modern BI platforms to expand analytics capabilities, improve speed to insight, and deliver measurable business value. Champion the use of AI to enhance reporting, automate insight generation, identify anomalies, improve forecasting, and uncover patterns and opportunities at scale. Lead the team through AI data and insights transformation, helping define how AI tools, prompt strategies, and intelligent workflows can improve both productivity and decision quality. Collaborate cross-functionally with IT, finance, operations, product, and commercial leaders to understand business needs and deliver high-impact, tailored analytical solutions. Build, coach, and develop a high-performing team of leaders and analysts, creating a strong culture of learning, innovation, collaboration, and continuous improvement. Lead with a people-first mindset by providing clear direction, meaningful feedback, succession planning, and development opportunities that elevate team capability and engagement. What You'll Bring to Zelis: Bachelor's degree with 15+ years of relevant experience, or master's degree with 10+ years of relevant experience. with a strong record of leadership and impact in business insights, analytics, business intelligence, or data strategy roles. Proven success leading organizational transformation and modernizing analytics functions beyond traditional reporting into insight-driven, business-partnering teams. Strong leadership skills, with experience building, coaching, and inspiring high-performing teams through change. Experience with organizational design and change management. Proven experience in designing and implementing enterprise data architectures and BI solutions. Strong knowledge of data warehousing, ETL processes, data modeling, and data governance. Proficiency with modern BI and data platforms such as Sigma, Power BI, SQL, and Snowflake). Excellent communication, collaboration, and interpersonal skills, with the ability to engage effectively across technical and non-technical audiences. A strategic mindset, strong problem-solving ability, and a bias toward action, innovation, and continuous improvement. *Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.* Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Base Salary Range $153,000.00 - $193,800.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.